Just look at the news and you see reports of data breaches, ranging from retail stores to major corporations and, yes, even government agencies. The type of information that is personally identifiable... View More
Kodak Alaris is partnering with Google to make it easier for users to connect to document scanning devices from any type of computing environment—mobile, desktop or cloud—by taking advantage... View More
Prinova Inc., a leader in developing and delivering innovative software and services within the Customer Communications Management (CCM) market, has been named a finalist in the 2015-2016 Cloud Awards... View More
Novitex, the leading provider of cloud-based solutions in the document outsourcing industry, today announced the next generation of Healthcare Connect, a communications management solution that combines... View More
IBM partners with Box on cloud content management strategy. Is this a classic win-win? We’ve seen these arrangements flourish and perish. Success is not guaranteed, and the competition is not standing... View More
Square 9 Softworks, developers of SmartSearch, a highly scalable ECM solution for process automation that drives productivity across all business applications, announced today its partnership with Konica... View More
In a recent online debate presented by The Economist arguing “Should companies do most of their computing in the cloud?” noted security, privacy and cyber-terrorism expert Bruce Schneier highlighted... View More
Cloud Labs Kft announces that Cloudifile, its free cloud file encryption client software, launches a Mac OS Beta today. Cloudifile automatically encrypts data for secure cloud-sharing and local file storage.... View More
| #1 TOP READ — Software as a service (SaaS), the advancement of scanning and printing capabilities and even mobile technologies are playing a vital role in the evolution of the document outsourcing... View More
In an ideal world, workers would easily be able to move seamlessly between paper, digital and even legacy formats from any information technology (IT) platform that they wished. Integration of information... View More
| #4 TOP READ — In Forrester’s latest report “Brief: Ten Trends Will Reshape Customer Communications Management,” Vice President and Principal Analyst Craig Le Clair writes, “Enterprise... View More
Cloud infrastructures can have many variations (software as a service, infrastructure as a service, platform as a service and managed hosting), and within each of these models, a cloud deployment can be... View More
Systemware Inc., a leading enterprise content management (ECM) company, today announced the release of Content Integrator Version 4.14. It includes enhancements to Systemware’s Content Navigator,... View More
kloudtrack®and Formtree today announced a collaborative effort to integrate Formtree mobile data collection solutions with kloudtrack cloud-based data management and workflow systems. The integrated... View More
The Cloud. It is everywhere you turn. Vendors that stand to profit by it tell you to embrace it. Vendors that stand to lose market share to it tell you to fear it. At two conferences this month, I heard... View More
Satori Software today announced the immediate availability of its new cloud-based data quality solution designed to help customers solve the real business problems created by poor quality data without... View More
Telstra today launched its global cloud-based unified communications service, enabling businesses to communicate and collaborate in real-time regardless of their location around the world. Nathan Bell,... View More
News Facts Lexmark’s Perceptive Software announces the release of Perceptive Cloud Share, a lightweight, scalable and intuitive cloud solution that simplifies the sharing and collaboration of enterprise... View More
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced FileAssist for Graphic Communications, a cloud-based document management solution designed specifically to help production... View More
IBM today announced that it is transforming how organizations engage with business content and make it more usable and interactive across the enterprise to deliver better results and improve decision making.... View More
Test data strategy belongs in boardroom discussions, not buried in technical specifications. But here's what actually happens: executives assume IT has it handled, middle managers inherit whatever st
Despite their pivotal role in customer journeys, forms are still viewed by many organizations as operational overhead. In a digital-first era, that outdated view is a hidden drain on revenue and a gro
2026 isn’t a year of incremental improvements in customer communications. It’s the year AI stops assisting and starts acting, and for CCM practitioners
The current state of AI document processing follows a recognizable pattern. An organization crafts a prompt — often quite sophisticated with detailed instructions and examples — passes it to a lar
Here are the top 7 ways a dynamic, custom welcome kit can help you maintain and grow your membership rates, improve engagement and keep your members satisfied
