IBM partners with Box on cloud content management strategy. Is this a classic win-win? We’ve seen these arrangements flourish and perish. Success is not guaranteed, and the competition is not standing... View More
Square 9 Softworks, developers of SmartSearch, a highly scalable ECM solution for process automation that drives productivity across all business applications, announced today its partnership with Konica... View More
In a recent online debate presented by The Economist arguing “Should companies do most of their computing in the cloud?” noted security, privacy and cyber-terrorism expert Bruce Schneier highlighted... View More
Cloud Labs Kft announces that Cloudifile, its free cloud file encryption client software, launches a Mac OS Beta today. Cloudifile automatically encrypts data for secure cloud-sharing and local file storage.... View More
| #1 TOP READ — Software as a service (SaaS), the advancement of scanning and printing capabilities and even mobile technologies are playing a vital role in the evolution of the document outsourcing... View More
In an ideal world, workers would easily be able to move seamlessly between paper, digital and even legacy formats from any information technology (IT) platform that they wished. Integration of information... View More
| #4 TOP READ — In Forrester’s latest report “Brief: Ten Trends Will Reshape Customer Communications Management,” Vice President and Principal Analyst Craig Le Clair writes, “Enterprise... View More
Cloud infrastructures can have many variations (software as a service, infrastructure as a service, platform as a service and managed hosting), and within each of these models, a cloud deployment can be... View More
Systemware Inc., a leading enterprise content management (ECM) company, today announced the release of Content Integrator Version 4.14. It includes enhancements to Systemware’s Content Navigator,... View More
kloudtrack®and Formtree today announced a collaborative effort to integrate Formtree mobile data collection solutions with kloudtrack cloud-based data management and workflow systems. The integrated... View More
The Cloud. It is everywhere you turn. Vendors that stand to profit by it tell you to embrace it. Vendors that stand to lose market share to it tell you to fear it. At two conferences this month, I heard... View More
Satori Software today announced the immediate availability of its new cloud-based data quality solution designed to help customers solve the real business problems created by poor quality data without... View More
Telstra today launched its global cloud-based unified communications service, enabling businesses to communicate and collaborate in real-time regardless of their location around the world. Nathan Bell,... View More
News Facts Lexmark’s Perceptive Software announces the release of Perceptive Cloud Share, a lightweight, scalable and intuitive cloud solution that simplifies the sharing and collaboration of enterprise... View More
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced FileAssist for Graphic Communications, a cloud-based document management solution designed specifically to help production... View More
IBM today announced that it is transforming how organizations engage with business content and make it more usable and interactive across the enterprise to deliver better results and improve decision making.... View More
For many companies, a cloud file sharing system is a real relief. It is inexpensive; it is easily provisioned; there is no (or hardly any) IT work; and the users were using free versions anyway. And a... View More
Xpertdoc Technologies Inc., a Montreal-based company offering award-winning document output and customer communications solutions, has been selected for its insurance web-enabled forms solution by a leading... View More
As part of the implementation planning process for a cloud-based content management system, the migration of existing documents and content should be considered. Many cloud content management systems (CCMS)... View More
Since the earliest articles on “moving to the cloud,” there has been a tint of color to these articles that suggest inevitablility and ease of getting there. While time will reveal the truth... View More
For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive and limiting parts of the technology stack. According to Aspire
Before we discuss the act of creating effective and personalized customer journeys, it is important to be reminded that the term “customer journey” tells us it’s the customer’s journey. It’s not mine, not ours and not yours....
Customer Communications Management (CCM) is in serious need of transformation. Today’s customers expect more than basic personalization — they demand relevance, empathy and immediate access to information that speaks directly to them at the...
In an era defined by digital acceleration, remote work and ubiquitous cloud services, cybersecurity threats have evolved from isolated IT incidents to strategic business risks. Cybercriminals have gro
