Messagepoint announced that MARCIEAssist™, its purpose-built agentic AI capability for customer communications management (CCM), has been named a winner in the 2026 Stratus Awards for Cloud Computin
Today, nearly 50% of organizations list cloud migration as their top transformation initiative. Customer communications management (CCM) frequently sits at the center of that priority and the reason i
In recognition of Records and Information Management (RIM) Month, Docufree, a services-led provider of cloud-based document management and process automation solutions, today spotlights its Human-in-t
Solimar Systems, Inc. announced the general availability of SOLsearcher™ Cloud (SSC), a secure, Azure-native electronic document delivery and web presentment solution that enables organizations to... View More
Hyland, the pioneer of the Content Innovation Cloud™ has been awarded IDC's 2025 Customer Experience (CX) Award for Content and Experience Management Customer Satisfaction... View More
NetDocuments, the cloud-native platform purpose-built for legal professionals, today announced it has entered into a definitive agreement to acquire OpenText's legal document management solution (DMS... View More
In an era defined by digital acceleration, remote work and ubiquitous cloud services, cybersecurity threats have evolved from isolated IT incidents to strategic business risks. Cybercriminals have gro
OpenText™ announced new findings that show partners leveraging OpenText Cybersecurity SMB solutions and its Secure Cloud platform for partners can achieve up to 6.7x return on every dollar invested
AODocs announced today its document management platform has been recognized as a High Performer by G2, the world's largest and most trusted software marketplace. AODocs earned multiple distinctions i... View More
Smart Communications announced the availability of SmartHUB, a new cloud-native digital archiving solution designed to help businesses manage high-volume communications at scale, provide easy access t
Snowflake, the AI Data Cloud company announced at its annual user conference, Snowflake Summit 2025, new agentic AI innovations that bridge the gap between enterprise data and business action... View More
Change is the only constant when it comes to IT applications. Specifically for Enterprise Content Management (ECM) and Robotic Process Automation (RPA), proper knowledge is a necessity before inevitab
Quadient, a global automation platform powering secure and sustainable business connections, and Nuvei, a leading global payments company, announced a strategic technology partnership to enhance cloud
Smart Communications announces it has acquired Joisto, a cloud data archive company. As a result, customers will now have the ability to seamlessly store, manage and retrieve digital records and docum
With innovative information management solutions, including the availability of its latest flagship OpenText Cloud Editions 25.2, OpenText is helping organizations create a new digital labor force and
Hyland has announced greater capability across its product portfolio. Elevating intelligent content management with powerful new AI enhancements, Hyland is empowering organizations to optimize content
Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, today announced the release of Sunrise Enterprise, the only cloud-first
Reveille Software announced the expansion of its partnership with ABBYY through new support for ABBYY Vantage and ABBYY FlexiCapture Cloud. This enhancement builds upon Reveille's existing integratio... View More
MHC announces that its AI-powered document generation and customer communications management (CCM) solution is now available to Box customers. MHC’s solution will empower those using Box to com... View More
If you’re staring at a Gantt chart that’s slipped three quarters, a budget that’s doubled, or a migration that looked simple in the demo and turned into a two-year saga, take a breath. You are far from alone
Making Every Customer Message MatterIn financial services, communication is often treated as a necessary obligation. A policy document must be delivered, an account statement must be sent, a claim let
Enterprise communications have long been framed as a debate between physical and digital delivery. Organizations pursuing cost savings often viewed digital transformation as a pathway to reducing or e
As an avid movie goer, I regularly visit my local cinema for the latest release, blockbusters, or smaller independent films. Recently it occurred to me that my ticket purchase behavior had narrowed to
Every year, somewhere in your organization, a contract comes up for renewal. Your team prepares. They benchmark pricing, sketch out alternatives on paper and walk into the negotiation expecting a reas
