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BETTER Content ManagementBETTER Customer Communication Management
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BETTER Customer ExperienceKen Bechard
844-668-4839
Mr. Bechard is vice president of production services at Novitex. With more than 30 years of experience, he has a track record of designing solutions to improve both operational performance and financial value.
BY Ken Bechard
June 16 2016
Hidden in your piles and terabytes of structured and unstructured information is a small portion of data that reveals business trends. The insights derived from this data can deliver true value and be...
BY Ken Bechard
May 2 2016
According to PwC, nearly 40% of businesses report that the greatest barrier to launching green initiatives is getting the funding. A lack of budget should not be a hindrance. There are a few eco-friendly...
BY Ken Bechard
March 17 2016
Ongoing market pressures have companies continuously searching for ways to improve corporate performance. These forces often result in companies having to do more with less. Companies, however, should...
BY Ken Bechard
Feb. 16 2016
According to research and analysis from McKinsey & Company, a survey of 38 life, 33 property-and-casualty (P&C) and nine health insurers revealed that the top-performing (top-quartile) insurers' operating...
BY Ken Bechard
Dec. 29 2015
In today’s ever-changing market, some previous best practices for document management are now obsolete while others are emerging as the new normal. From testing disaster recovery plans to rethinking...
BY Ken Bechard
June 10 2015
| #1 TOP READ — Software as a service (SaaS), the advancement of scanning and printing capabilities and even mobile technologies are playing a vital role in the evolution of the document outsourcing...
By Gary GreggAs we stand at the forefront of a rapidly changing digital landscape, customer communications management (CCM) is facing a critical inflection point. The way businesses communicate with their customer
It's no secret that, despite the ongoing quest for digital transformation, many businesses are stuck in the old ways of using fillable PDFs and paper forms to capture information. The first thing tha
By Eric RizA Governance Policy Checklist for managing structured, dark, unstructured and semi-structured data is vital for organizations aiming to optimize operational efficiency, ensure compliance and enhance s
By Atif KhanWhile we've explored how sophisticated technical strategies can enhance AI performance, it's now time to address the user-centric challenges that often determine the success or failure of these interactions
Ensuring document accessibility is essential for universal information access, catering to individuals who are blind, partially sighted or have cognitive impairments. Compliant, accessible document de