Ken Bechard

Mr. Bechard is vice president of production services at Novitex. With more than 30 years of experience, he has a track record of designing solutions to improve both operational performance and financial value.
strategy
June 2016
5 Steps to Design a Strategic Information Governance Program
BY Ken Bechard
June 16 2016
Hidden in your piles and terabytes of structured and unstructured information is a small portion of data that reveals business trends. The insights derived from this data can deliver true value and be...
ecofriendly
May 2016
Leverage Eco-Friendly Mail Practices to Improve Your Bottom Line
BY Ken Bechard
May 2 2016
According to PwC, nearly 40% of businesses report that the greatest barrier to launching green initiatives is getting the funding. A lack of budget should not be a hindrance. There are a few eco-friendly...
workflow
March 2016
Optimize Document-Intensive Workflows to Increase Profits
BY Ken Bechard
March 17 2016
Ongoing market pressures have companies continuously searching for ways to improve corporate performance. These forces often result in companies having to do more with less. Companies, however, should...
savecosts
February 2016
How Financial Services Can Streamline Workflows and Cut Costs
BY Ken Bechard
Feb. 16 2016
According to research and analysis from McKinsey & Company, a survey of 38 life, 33 property-and-casualty (P&C) and nine health insurers revealed that the top-performing (top-quartile) insurers' operating...
top5
December 2015
5 Document Management Tips to Tackle in 2016
BY Ken Bechard
Dec. 29 2015
In today’s ever-changing market, some previous best practices for document management are now obsolete while others are emerging as the new normal. From testing disaster recovery plans to rethinking...
outsourcing_small
June 2015
How Digital and Personalization Spawned a New Era in Document Outsourcing
BY Ken Bechard
June 10 2015
| #1 TOP READ — Software as a service (SaaS), the advancement of scanning and printing capabilities and even mobile technologies are playing a vital role in the evolution of the document outsourcing...
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    A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
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    Be More Effective with Generative AI in Customer Communications
    By Atif Khan
    The potential of generative AI to positively impact how we work and live is massive
  • A Tale of Two Revolutions
    By John Mancini
    You may wonder why an old content management guy is writing about generative AI and LLMs
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    By Liz Stephen and Mia Papanicolaou
    Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
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    By Atif Khan
    Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue