Exterro, Inc., the leading provider of legal governance, risk and compliance management solutions, announced Fusion Cloud Legal Hold. Now, AmLaw 200 law firms supporting enterprises of all sizes can have... View More
Pick up an article in information technology, records management or electronic discovery trade press, and you will see that information is moving to the "cloud." What is the cloud? Perhaps the simplest... View More
Caringo Inc., the leading provider of content storage software enabling clustered storage for active and archive content, released CloudFolder, a free application for Windows that simplifies storing any... View More
NetEx, a leader in high speed data transport over TCP, today announced a new solution to overcoming the bandwidth limits of replicating and recovering data from cloud storage sites with the new HyperIP... View More
Efficient document management is essential in high-volume customer support centers, where handling errors can lead to costly mistakes, compliance risks and dissatisfied customers
Most customers prefer digital communications due to convenience. Digital communications arrive faster, enable interactivity and allow for immediate payment options. However, digital customer communica
As companies grow, processes and systems that operate well at a certain capacity often cannot keep up with larger demand, which inevitably complicates workflows and slows operations
When we look at evolving customer communications, we often focus on improving the experience by adding new delivery channels, improving content by adding color and variable images based on the audienc
In a world where data breaches are a daily reality, safeguarding critical communications — like bills, invoices and healthcare documents — has become paramount. With sensitive personally identifia
