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Oct. 5 2021
Quadient has announced a significant upgrade to Quadient® Impress, a software-as-a-service (SaaS) multi-channel document delivery and automation solution for small and medium businesses (SMBs). The... View More
Oct. 5 2021
The Business Intelligence Group today announced that it has awarded Messagepoint Inc. a 2021 Stratus Award for Cloud Computing in the Artificial Intelligence (AI) category. The Stratus Awards, an annu
July 19 2021
Smart CommunicationsTM has announced that its platform is now available via Amazon Web Services (AWS) in Germany. Customers across Europe can now join those already utilizing the Smart Communicat... View More
May 5 2021
Quadient has announced the global launch of Inspire Evolve, a high-performance, software-as-a-service (SaaS) customer communications management (CCM) solution. The solution supports rapid enterprise t
April 6 2021
Customer ratings and reviews place Nuxeo in the number one spot for both ECM and DAM based on the cloud-based platform’s extreme scalability, usability and flexible integration... View More
Feb. 4 2021
Quadient has announced today the general availability of Quadient® Impress version 1.2, an upgrade of the multichannel outbound document management platform that automates the customer communication
Nov. 25 2020
Nuxeo, developer of a leading cloud-native Content Services Platform, today announced it has been named a Visionary in the Gartner Magic Quadrant for Content Services Platforms (CSP)1 for the fourth y
Nov. 9 2020
Kodak Alaris and Nimble Information Strategies have entered into an agreement with a Canadian Provincial Government agency to streamline the way applications for citizen services are digitized. The so
Oct. 29 2020
Quadient’s new document delivery solution enables businesses to send mail from virtually anywhere without ever touching a piece of paper... View More
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Oct. 1 2020
Today, as misconfiguration becomes the greatest security risk to a public cloud IT infrastructure, it is critical that companies take proper preventative actions... View More
Sept. 4 2020
The new agreement allows Premier members to take advantage of special pricing and terms for Quadient’s cloud-based, outbound document automation platform, Quadient Impress... View More
July 30 2020
Delivers new way to quickly, efficiently and accurately capture and process high volumes of data, including more than 1,000 global IDs, in the cloud... View More
June 25 2020
Nuxeo, a cloud-native Content Services Platform (CSP), has announced that Nuxeo Content Cloud, the company’s Software-as-a-Service (SaaS) offering, has validated its compliance with the electronic
June 19 2020
Quadient has announced the general availability of Quadient® Impress, a user-friendly outbound document automation platform that automates the customer communication workflow for small and medium bus
May 27 2020
Every second, each individual creates 1.7 MB of information and about one-third of that data gets processed in the cloud... View More
DOCUMENT Strategy Most-Read Stories of 2019
Jan. 8 2020
In 2019, news about the latest acquisitions, continued market consolidation, and maturing technology capabilities (like robotic process automation, artificial intelligence, cloud, and intelligent automation)... View More
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Dec. 10 2019
Almost four years into this vision, we expect that customer communications as we know it today will evolve into more vibrant conversations. The cloud, artificial intelligence (AI), data intelligence, and... View More
OpenText Acquires Carbonite
Nov. 13 2019
OpenText expands the breadth of its cloud security offerings with its announcement on November 11, 2019 to acquire Carbonite, Inc., a provider of cloud-based data backup and protection services. The purchase... View More
Nuxeo Extends Its Artificial Intelligence Service
Sept. 10 2019
Content services software developer Nuxeo continues to add to their growing network of integrations for their cloud-native, low-code platform, introducing two new connectors, and the arrival of their AI... View More
What the Rebirth of OpenText Means for Enterprise
Sept. 4 2019
It was roughly a year ago when OpenText CEO Mark Barrenechea strode onto the main stage at their annual customer event in Toronto to declare the company’s rebirth in the cloud. In early July, OpenText... View More
  • In today’s complex and highly regulated customer communications management (CCM) landscape, organizations face a critical decision
  • In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience
  • The rapid expansion of artificial intelligence (AI) has ushered in an era of unprecedented data collection, processing and utilization. While this has propelled innovation, efficiency and convenience
  • Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States, for example, the number of non-English speakers has tripled over the las
  • A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth