Technological advancements are enabling a fast-paced and ever-changing business world, where the adoption of the latest software solutions presents an opening to optimize corporate strategies... View More
KnowledgeLake, a modern cloud-native Enterprise Content Management (ECM) platform, announced the immediate availability of KnowledgeLake StreamLine SolutionsTM, a groundbreaking suite of solutions tha
Quadient announces growth momentum for its Intelligent Communication Automation solutions among public sector organizations across major geographies. In the 2022 fiscal year that closed January 31, 20
Ricoh announced its latest production workflow technology, introducing the most comprehensive Software as a Service (SaaS) solution that empowers printers to automate their job production processes fr
KnowledgeLake announces the immediate availability of its “Ontario” Update through the company’s cloud-first software platform.The Ontario update expands the KnowledgeLake platform’s... View More
Digital transformation is an overused buzzword. Digital transformation is simply giving your users the ability to work electronically, and by doing so, to be more efficient and productive. In addition
When it’s time to move to the cloud, which cloud service should you choose? To answer this question, you should consider asking yourself a few more.Agility and scalability are the major business... View More
As companies continue to accelerate their digital transformation capabilities and expand on their use of dynamic digital technologies, cloud-based solutions and SaaS software solutions take an ever mo
Quadient's cloud-based solution YayPay by Quadient was listed as a 2022 Technology Leader by Quadrant Knowledge Solutions in the SPARK Matrix™ analysis of the global accounts receivable application
In the midst of shifting workforces, rapidly evolving customer expectations and newly emerging channels, upgrading to cloud-based B2C communications solutions has never been more attractive... View More
Customer communications management (CCM) in the cloud has been contemplated for almost two decades. With the processing and I/O demands of large batch communications the feasibility of hosting these s
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, will showcase its award-winning solutions at thINK Ahead 2022... View More
Not so long ago, we used to anticipate Ty Pennington’s dramatic weekly reveal of a seemingly impossible renovation in an impressively short amount of time. The homeowners — and viewers —... View More
Smart Communications has been named a Leader in the IDC MarketScape: Worldwide Cloud Customer Communications Management Applications 2022 Vendor Assessment. With customer satisfaction and personalizat
Messagepoint announced today it has been named a Leader in the IDC MarketScape: Worldwide Customer Communications Management (CCM) 2022 Vendor Assessment (DOC #US48167722, June 2022). Vendor assessmen
Quadient was named a leader in the IDC MarketScape: Worldwide Cloud Customer Communications Management Applications 2022 Vendor Assessment - Dynamic Delivery of Multi-channel Personalized Experiences... View More
Quadient will highlight ways to accelerate the move to cloud-based architectures at DOCUMENT Strategy Forum (DSF) ’22. At the event, Quadient will showcase its newest high-performance Software as... View More
For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive and limiting parts of the technology stack. According to Aspire
Before we discuss the act of creating effective and personalized customer journeys, it is important to be reminded that the term “customer journey” tells us it’s the customer’s journey. It’s not mine, not ours and not yours....
Customer Communications Management (CCM) is in serious need of transformation. Today’s customers expect more than basic personalization — they demand relevance, empathy and immediate access to information that speaks directly to them at the...
In an era defined by digital acceleration, remote work and ubiquitous cloud services, cybersecurity threats have evolved from isolated IT incidents to strategic business risks. Cybercriminals have gro
