"YayPay by Quadient, with its comprehensive technology for accounts receivable applications, has received strong ratings across the parameters of technology excellence and customer impact and has been positioned amongst the technology leaders in the 2022 SPARK Matrix of the Accounts Receivable Applications market,” said Nikhilesh Naik, an analyst for Quadrant Knowledge Solutions. “YayPay leverages emerging technologies like machine learning to offer identification of at-risk invoices and customers, and prediction for debt status and top payers. Also, the solution enables organizations to deliver personalized and targeted content through multiple channels, such as customer portals, mail or email, for enhancing their offerings related to customer experience management.”

YayPay by Quadient allows organizations to seamlessly manage their cash flow operations or order-to-cash cycle while maintaining synchronicity between customer order management, customer relationship management and customer communication management systems. The solution is part of Quadient’s Intelligent Communication Automation (ICA) cloud-based platform, a comprehensive offering that also includes accounts payable (AP) automation and management, customer communications management (CCM) and document automation and customer journey management (CJM).

“By offering our enterprise and mid-market customers a user-friendly and feature-rich platform, we are transforming the way finance teams work,” said Chris Hartigan, chief solution officer, Intelligent Communication Automation, at Quadient. “We have brought to market a comprehensive credit-to-cash solution covering credit assessment, collections management, payments portals, invoicing for both digital and outbound mail distribution, disputes/deductions, and with cash application and business intelligence modules. We are proud that Quadrant Knowledge Solutions recognizes us as a Technology Leader, highlighting what sets us apart from other AR solutions.”