In this multi-dimensional world of business information, where information is created, captured, accessed, shared and managed globally, there is potential for chaos. By chaos, I mean lost or missing information,... View More
The results of Protiviti’s 2015 “Vendor Risk Management Benchmark Study,” conducted in partnership with the Shared Assessments Program, can be viewed as cause for optimism—or concern,... View More
If you read the news headlines, you know that gaps persist in the way many organizations deal with information security. Often, the gaps are due to an information security program that relies on a one-size-fits-all... View More
Square 9 Softworks, developers of SmartSearch, a highly scalable ECM solution for process automation that drives productivity across all business applications, announced today its partnership with Konica... View More
As you might have noticed, our special GRAPH EXPO/ARMA 2015 issue represents the sometimes-contentious marriage of two worlds—print and digital. While they’re not necessarily the yin to each... View More
Recently, Striata, a global customer communications specialist in secure document delivery, electronic communications and e-marketing solutions, reported on the impact of e-billing on recurring payments... View More
Nuance Communications, Inc., a leading provider of speech and imaging solutions, today announced the continued advancement of their solutions portfolio with the introduction of new versions of their capture... View More
Last time, we briefly analyzed nine of the most common issues that prevent an effective implementation of electronic document management (EDM) in organizations. Basically, they were all related to the... View More
Predictive analytics is the big “buzzword” in much of the industry today, and the imaging market is no exception. While still profitable, our margins are under pressure on almost all fronts.... View More
| #6 TOP READ — The Postal Service delivered around 14 billion bills to Americans last year, representing more than 75% of all household bills sent (the rest were delivered electronically). Conversely,... View More
As a good corporate citizen, you get up every day and support the pursuit of improving your organization’s bottom line. You either make things, sell your stuff, serve customers or keep the engine... View More
Our independent consulting studies find that by utilizing electronic content management (ECM) and workflow technologies, an organization can improve document access time, process quality, efficiency and... View More
In order to keep me sane on the plethora of planes, trains and automobiles that I use to traverse the world every spring and autumn chasing conferences—or more precisely, the European Union and North... View More
Digitech Systems, innovator in enterprise content management (ECM), capture and workflow technology, has released the latest version of its PaperVision Capture solution specifically optimized for the healthcare... View More
If you look anywhere within the technology world, the terms "Big Data" and "digital marketing" keep popping up. I confess I had a general idea as to what they all meant but had yet to see the practical... View More
The GMC team is having many discussions lately about the future of communications, and we started talking about the exciting short- and long-term communication opportunities of wearables, Internet of things,... View More
I’ve covered collaboration technology for many years now and have also been focusing on the people aspect of collaboration as well. After all, collaboration is between people. One thing many enterprises... View More
In an earlier post, I discussed the growing importance of workplace experience for the largest demographic in organizations today—millennials. Wanting a collaborative work culture and... View More
Zapproved, a pioneer in developing cloud-hosted software for corporate legal departments, today published the Legal Hold and Data Preservation Benchmark Survey 2015, the latest edition of the industry’s... View More
Ricoh announced that it has maintained a leadership position for the fourth consecutive year in the Managed Print Services (MPS) market, according to a report from analyst firm Quocirca entitled... View More
In today's fast-paced world, organizations face increasing pressure to optimize productivity and streamline operations. The introduction of Microsoft Copilot represents a quantum leap forward in enterprise productivity, offering a powerful tool that integrates...
In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience. Unfortunately, many organizations are bogged down
Clear, branded, engaging, and 100% accurate—these are the hallmarks of effective customer communications. Yet, for many organizations, creating them at scale remains a challenge
