By most estimates, direct marketing accounts for more than half of all advertising expenditures in the US. Despite the rapid adoption of electronic forms of direct marketing, print media continues to capture... View More
After 12 years, it’s finally happening. Life insurance companies are embracing e-signatures. It’s been a long time coming, but a few factors have helped spur the recent growth. Low interest... View More
Cloud printing services (CPSs), as defined by Gartner, are hosted cloud computing offerings that enable users to print documents on any device associated with the cloud. CPS providers host a cloud infrastructure... View More
Tap your phone on a near field communication (NFC) tag, and instant, rich, multimedia content is at your disposal. Tap two NFC-enabled smartphones together, and financial transactions can be conducted... View More
Business architects and business process professionals have traditionally focused on designing durable business processes that can stand the test of time. However, new technology disruptors, such as mobile... View More
With the rise of cloud-based services, such as Dropbox, iCloud and Google Drive, sharing, syncing and collaborating on files on the consumer web is easier than... View More
By now, many are aware of the staggering increases in electronically stored information (ESI). Pundits and consultants often use colorful analogies to emphasize these remarkable numbers. Obscure terms... View More
The age-old story of finding the right one never gets old, does it? Along with our rights to “Life, Liberty, and the pursuit of Happiness,” it seems a human condition to chase the seemingly... View More
I first heard about electronic forms back in the mid-1980s after watching a demo of the TyForm software from Tyrego Technologies, which ran on a Personal Computer AT with special hardware attachments.... View More
We’ve all heard some big whoppers in the past, and the death knell of print to mail or paper document processing is one of them. I’ve been in the business over 20 years, and I\'m still waiting.... View More
Shifts in consumer behaviors, business policies, technologies and services have driven sustained changes within the presentment and payment markets in the United States. This can be seen in the strong... View More
The Snowden brouhaha about the National Security Agency’s (NSA) PRISM project brought me back to 1991, when faxes, because they could not be directly understood by humans, were the primary mode of... View More
Due to its rapidly growing use throughout the enterprise, social media has become a key focal point for management and boards of directors seeking to understand, assess, manage and mitigate the risks associated... View More
Book printing has been a fertile market for digital printing equipment: In terms of output, book printing is one of the largest print markets, and digital print volume continues to grow year over year.... View More
Enterprise architecture professionals and records management professionals must be open to collaboration, cross-functional business and technical roadmap development and be willing to identify, explore... View More
So, your organization has decided to invest in an (ECM) solution, but before you make a rash decision and sign a contract with the first ECM provider you find on your Internet search, consider these 10... View More
One of the things I hear over and over is that information capture is a challenge due to the magnitude of information creation. We create information at an astounding rate and store it with the expectation... View More
Celent sought to understand the role and importance of data in the insurance industry and examine where insurers are in terms of investment in data-related technologies and in Big Data in particular. To... View More
Back in October of 2011, I penned a musing for DOCUMENT about how the QR code was positioned to become a major alternative marketing channel. In 2011, smartphones made up about 40% of the cellular phone... View More
Achieving a best practices forms management program is not easy. In most organizations, the forms management function is historically understaffed, undertrained and under-appreciated. The function is generally... View More
