reportingteam_small
Aug. 13 2014
Since all organizations have a forms management function (even if they don’t formally recognize it), it is important that they develop and implement a forms management policy and a common strategy.... View More
books_small
Aug. 12 2014
We’ve followed book printing for well over a decade—well before Amazon and e-books began shaking things up like no tomorrow. E-books grew at a breathtaking pace for a number of years, and not... View More
strategy_small
Aug. 11 2014
Document management is such an enormous subject that it is very difficult for any organization to effectively wrap its arms around the entire system and successfully improve it. However, the document is... View More
design_small
Aug. 8 2014
Companies from all industries spend millions of dollars to produce and deliver millions of customer documents each month. Account statements, invoices, pack slips–these are just a few of the many... View More
confused_small
Aug. 7 2014
In my travels, I have often been told how complex enterprise content management (ECM) is to understand and implement. I find this somewhat curious and disconcerting. Perhaps this is due to my longevity... View More
reputation_small
Aug. 6 2014
Looking at the 28 topics that DOCUMENT Media highlights for subscribers and knowledge management (KM) practitioners on its website, I couldn’t help but notice that some of them were direct contributors... View More
bank_small
Aug. 5 2014
The age of the customer brings new forms of disruptive events that have redefined what business agility means for banks. Traditional events, such as business downturn, cost pressures and regulations, are... View More
usercount_small
Aug. 4 2014
Recently, I have been involved in several strategic studies to determine if the software being used was still the right solution and, if not, what the options were. As part of this type of study, I look... View More
count_small
Aug. 1 2014
In this series, we moved through the steps CapStone typically follows in any plant evaluation: Evaluate, Automate and Validate. In this post, we will explore the last step: Demonstrate. If you have agreed... View More
customerbill_small
July 31 2014
As the pendulum continues to swing away from paper to eBilling, it is important to know the total value of eDelivery vs. paper. Clearly, there is a cost savings, turning a 50-plus cent bill into a fraction... View More
digital_small
July 29 2014
Despite advancements in mobile technology and an ongoing transition to digital technologies, many businesses today continue to work in traditional paper-based workflows that are extremely inefficient and... View More
billpayment_small
July 24 2014
It’s 2014, so why are digital document delivery and paperless adoption still thorny problems that seem like they should have been solved years ago? In a world where consumers adopt compelling new... View More
offices-small
July 23 2014
Ever wonder what you’re actually paying to print on that office color multifunction printer (MFP) sitting on your desk, near your work area or right down the hall? For years, we’ve seen the... View More
capture_small
July 22 2014
There is a lot of talk these days about information governance. There are discussions over the scope, goals and if it is even a real thing. There is not enough discussion around how to do it well. Everyone... View More
process_small
July 21 2014
Businesses continue to explore opportunities to increase revenues, improve business operations and/or reduce cost to improve the bottom line. At the same time, businesses are modifying office environments... View More
define_small
July 17 2014
Five years ago, in March 2009, I first published an eBook called \"Making the Case for Information Governance.\" In the eBook I discussed—among other things—how to define information governance... View More
disruption_small_1
July 16 2014
It’s around a decade ago that I took my first job in London. Now, London is a massive city. These days, I live over in East London–I hasten to add, not cool East London, more workaday East... View More
audit_607
July 14 2014
In a recent issue of The Bulletin, we discuss Protiviti’s future auditor vision. This is something about which I am particularly passionate, as I think it speaks on many levels to how internal audit... View More
choose_new
July 10 2014
When selecting a signature option that your organization will use, several major issues will need to be considered. We generally consider this decision to be a part of the overall forms management strategy... View More
tablet_new
July 9 2014
While smartphones still dominate worldwide device sales and many business users rely on their phones for making calls and checking email, the smaller screen size of a smartphone limits their ability to... View More