@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); The paradigm of multi-channel delivery has been with us for a number of years now. Briefly, it refers to the ability to communicate... View More
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); Prescriptions for common customer intelligence maladies Customer intelligence is one of those bandied about terms that benefits from... View More
Enhanced expectations for information access have fundamentally transformed the enterprise content management (ECM) landscape due to the rapid adoption of mobile devices and services. Today's document... View More
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); The document capture market is turning the corner. The heady mix of automation, analytics and business process management is transforming... View More
Managing a series of multimedia-based social network channels can be like playing dodgeball. Remember dodgeball, that rainy day exercise in physical fitness sadism, wherein two teams square off on two... View More
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); A change management vision that's good for the organization, employee and customer A customer communications management initiative... View More
Business-oriented architecture is bringing ownership back where it belongs—giving IT and the business independence to do what each does best. Over the last several decades in insurance, the business... View More
Vice President of Pitney Bowes Legal Solutions Stephen Whetstone talks about the meaning of innovation and what it takes to embody it. As Steve Jobs once famously said, "Innovation distinguishes between... View More
Gartner\'s Hype Cycle offers insights on the technologies that will affect you and your business \"Where should I invest?\" is a critically important question for you and your company. On a personal level,... View More
I recently had the chance to hike through the Mariposa Grove, home to over 500 giant sequoias in Yosemite National Park. There\'s just something about standing next to these giants that make you feel like... View More
How mobility, cloud computing, analytics and outsourcing are rocking ECM as we know it Successful management of content throughout its life cycle has never been more challenging. Customers and employees,... View More
Mark my words: biometrics will soon emerge as the Next Big Thing in mobile information security. Here's why: More people on the planet own a mobile phone than own a toothbrush. By their very definition... View More
One doesn't need rocket scientists and brain surgeons to create the world's most successful products, services and even sports teams. For example, take the iPhone, the 2001 New England Patriots winning... View More
As the US Postal Service continues to roll out its network realignment, many are left wondering how best to handle necessary operational adjustments without sacrificing productivity. Within today's print... View More
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); The iPad first arrived in US stores on April 3, 2010, a little over two years ago. At this time, there was a sense that this device... View More
Given the constantly changing and evolving multimedia marketplace, the challenge is not just to reach out to the customer but also to open and maintain a dialogue that sustains the relationship. By creating... View More
A patent is a government-granted monopoly that awards an inventor control of all rights to a product for 20 years from the date of filing. Congress originally intended patent laws to encourage scientific... View More
I recently read an article on News-Press.com titled, "Florida Courts to Ditch Paper and Go Electronic," detailing how the Florida Supreme Court is committed to this move and has made it mandatory that... View More
Like many in the tech world, enterprise document management organizations suffer from massive shortages in qualified IT personnel. Even in today's tight job market, there just are not enough top-tier developers... View More
It's that time of year again—where line-of-business managers and company executives begin to lay out their business plans for the following year. While there has always been pressure to identify... View More
