@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); A change management vision that's good for the organization, employee and customer A customer communications management initiative... View More
Business-oriented architecture is bringing ownership back where it belongs—giving IT and the business independence to do what each does best. Over the last several decades in insurance, the business... View More
Vice President of Pitney Bowes Legal Solutions Stephen Whetstone talks about the meaning of innovation and what it takes to embody it. As Steve Jobs once famously said, "Innovation distinguishes between... View More
Gartner\'s Hype Cycle offers insights on the technologies that will affect you and your business \"Where should I invest?\" is a critically important question for you and your company. On a personal level,... View More
I recently had the chance to hike through the Mariposa Grove, home to over 500 giant sequoias in Yosemite National Park. There\'s just something about standing next to these giants that make you feel like... View More
How mobility, cloud computing, analytics and outsourcing are rocking ECM as we know it Successful management of content throughout its life cycle has never been more challenging. Customers and employees,... View More
Mark my words: biometrics will soon emerge as the Next Big Thing in mobile information security. Here's why: More people on the planet own a mobile phone than own a toothbrush. By their very definition... View More
One doesn't need rocket scientists and brain surgeons to create the world's most successful products, services and even sports teams. For example, take the iPhone, the 2001 New England Patriots winning... View More
As the US Postal Service continues to roll out its network realignment, many are left wondering how best to handle necessary operational adjustments without sacrificing productivity. Within today's print... View More
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); The iPad first arrived in US stores on April 3, 2010, a little over two years ago. At this time, there was a sense that this device... View More
Given the constantly changing and evolving multimedia marketplace, the challenge is not just to reach out to the customer but also to open and maintain a dialogue that sustains the relationship. By creating... View More
A patent is a government-granted monopoly that awards an inventor control of all rights to a product for 20 years from the date of filing. Congress originally intended patent laws to encourage scientific... View More
I recently read an article on News-Press.com titled, "Florida Courts to Ditch Paper and Go Electronic," detailing how the Florida Supreme Court is committed to this move and has made it mandatory that... View More
Like many in the tech world, enterprise document management organizations suffer from massive shortages in qualified IT personnel. Even in today's tight job market, there just are not enough top-tier developers... View More
It's that time of year again—where line-of-business managers and company executives begin to lay out their business plans for the following year. While there has always been pressure to identify... View More
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); While some remnants of skepticism may yet persist, cloud computing is here to stay—at least until the next "big thing" comes... View More
SharePoint is a near-ubiquitous platform for content and document management. In order to get the most from the platform, it's important to manage design, deployment and operationalization intentionally.... View More
The most important question to ask internally as a company considering issuing a request for proposal (RFP) should be, "Is this really what we as a company want/need to do?" Writing and managing a RFP... View More
With the recent rulings on healthcare, I was prompted to do some updated research on healthcare payments, what is affecting the market and what solutions need to be in our doctor's bag to help providers.... View More
This old adage is more than a saying—it\'s a powerful aspect of human nature, especially in our data- and incentive-driven world. In fact, at times, it may even be too powerful. While business process... View More