Joe Shepley is a 20-year veteran of the information management space. At Doculabs, Joe works with organizations in a wide range of industries to develop strategies for managing their information assets and for addressing the security requirements of those assets. He is a proponent of information architecture to enhance information findability, improve records management, and reduce e-discovery cost and risk. His expertise also includes cost/benefit analysis, program management, and change management for clients seeking to implement effective information management in their organizations. He also currently serves as the conference chair for the DOCUMENT Strategy Forum and served as the former co-chair of the Connect-IT Conference.
Information management and privacy haven’t historically been aligned. Managing information through its life cycle—from creation through sharing and collaborating, to disposition—hasn’t...
Winning information governance buy-in is a challenge. Learn how your peers overcame this challenge so you can benefit from this unique meeting of the minds
Question: When creating a strategy, what’s the difference between the tactical side of the strategy or the strategic side? How do I determine what’s really important?JOHN KNOTTS, @johnrknottsI'm...
Question: How do you partner with the IT/development resources for your capture platform during the process of designing or optimizing forms? JOHN KNOTTS, @johnrknottsSo, this is a tactical solution to...
Question: Can you give an example of what a strategic framework for a document strategy would include? What are some short-term and long-term goals?JOHN KNOTTS, @johnrknotts I explain in my blog post,...
QUESTION: What are some best practices or steps in selling the document strategy, especially if it supersedes other strategies and is only subordinate to the overall business strategy? JOHN KNOTTS, @johnrknottsThe...
QUESTION: What are the top tangible goals of a document strategy? What are the major obstacles to avoid along this journey?JOHN KNOTTS, @johnrknotts Tangible goals: The book Designing a Document Strategy...
EDITOR'S NOTE: One of the questions I receive the most from readers is, "How do you build content and/or document strategies in the enterprise that will succeed?" Too often, the complexity around document...
Other than not really understanding what information management is, the single biggest obstacle to information management at most organizations is the lack of a viable business case: If you can’t...
Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
Today, executives are excited about the promise of artificial intelligence (AI) to help their businesses grow and innovate, potentially transforming every part of work, delighting customers with new e