Many financial services companies are updating automation systems and continuing to improve business processes. However, in the Celent report, "The 18 Month Rule: Avoiding The Endless Project," it was... View More
Pricing is one of the most powerful — yet underutilized — strategies available to businesses. A McKinsey & Company study of the Global 1200 found that if companies increased prices by just... View More
Many organizations are implementing Transpromo campaigns to leverage those must-read documents like invoices and statements placed into the hands of their customers. Traditionally, when designing such... View More
Document management is complex, due to the high volume of documents insurers generate as well as the need to adapt to new communication vehicles and distribution channels. Insurance companies need to address... View More
In order to identify our business and systems requirements, regardless of the technology segment, one must first understand the differences — and yes, there are differences. Typically, we think of... View More
Another year has gone by, and this series on channel management is coming to a close. I covered a lot of ground this year with the intent of providing some mind fodder to consider as you develop and refine... View More
For the past year and a half, Madison Advisors has been tracking and reporting on the fact that the enterprise market is shifting away from traditional, paper-based communications to alternate channels... View More
Follow DOCUMENT throughout 2011 to find the solutions and information you need. Please take special attention of this month's Top Companies — Parascript... View More
Segment Your Strategy by Workforce Needs: Not everyone wants or needs mobile access. Segment your workforce to determine who has the greatest mobile content access needs. Frame Mobile Strategies Around... View More
Follow DOCUMENT throughout 2011 to find the solutions and information you need. Please take special attention of this month's Top Companies — Paloma Print Products... View More
Editor\'s Note: Missed the first installment of the article? Click here for Part I. Major risks of cloud computing So what are the risks involved in cloud computing? These risks fall under four categories:... View More
Remember King of the Hill? I don't mean the animated TV show, but the game we played as kids where a hill, jungle gym or any definable area could be declared the sole domain of the "king," until a new... View More
Since 2007, the mobile banking market has changed significantly in terms of predominant technologies, feature/functionality and consumer adoption. Correspondingly, there has been a considerable shift in... View More
A large number of our enterprise clients and prospects are reaching out to us to ask about the direction of customer communication management (CCM) technology in general and about multi-channel delivery... View More
What is a \"Cloud?\" By way of defining the modern concept of cloud computing, it is useful to note that in computer parlance, \"cloud\" is a synonym for \"domain.\" Indeed, it is both relevant and enlightening... View More
If you are in the market for a software tool to help you manage and publish enterprise web content, you are in luck, as the global web content management world is vibrant, growing and awash with options.... View More
You've probably noticed that the American public has not been shy about asking our leaders tough questions about the state of "The American Dream." I'm sure you heard the question asked at the CNBC Town... View More
In their recently released "2010-11 Worldwide Market for Document Capture Software Report" Harvey Spencer Associates, Inc. reports that, despite the adverse economic circumstances of the past year, the... View More
Organizations are facing the reality that electronic information is, or can be, a record and as such, are now trying to address how they will manage this mounting mass. Many organizations are turning to... View More
As we continue to track the increasing consumer demand for multi-channel (electronic) communications, it's no surprise that enterprises have accelerated their efforts to match that need. Most of our clients... View More
