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BETTER Content ManagementBETTER Customer Communication Management
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BETTER Customer Experience
April 7 2014
News Facts Lexmark’s Perceptive Software kicked off its annual user conference, Inspire 2014, at the Aria Resort Las Vegas today by announcing the launch of Perceptive Evolution, a scalable, enterprise-class... View More
April 4 2014
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, today announced the release of SOLsearcher™ Enterprise (SSE) version 3.6, a powerful... View More
April 1 2014
Kofax® Limited (NASDAQ: KFX) (LSE: KFX), today announced that Altosoft, a Kofax company and developer of business intelligence and analytics software, introduced Altosoft Insight™ 5.0. Insight... View More
April 1 2014
ibml, a leader in information capture solutions for the enterprise, today announced the sale of a complete, end to end ibml document capture solution to a property management company based in the United... View More
April 1 2014
Electronic billing makes so much sense. Yet, two market traits surprise me: 1. 80% of all electronic payments start out as a paper invoice. 2. Businesses continue to apply the same strategies hoping to... View More
BY George Dunn
March 31 2014
Applying Six Sigma process improvement methodology and electronic content management (ECM) technology to documents currently stored in email, shared network drives and paper can result in a significant... View More
March 27 2014
Technology has been both a boon and a bane to large corporations. On the one hand, it has helped them move massive amounts of information to evermore people. On the other, it has created a monster they... View More
BY Jim Minihan
March 26 2014
Since the earliest articles on “moving to the cloud,” there has been a tint of color to these articles that suggest inevitablility and ease of getting there. While time will reveal the truth... View More
BY Tom Roberts
March 26 2014
It’s not debatable; the digital world is expanding faster than most of us can keep up with. The trends all show an accelerating growth in the connected world. Gartner estimates that worldwide device... View More
March 24 2014
The third right in my mind is the most important: the Person—ME. Is there anyone more important? Let’s take a very common situation: eating out. I frequent several restaurants in my area on... View More
March 24 2014
\"The Potential Marketing Opportunity of Big Data.\" \"Large-Scale Customer Data Breaches.\" Stories like these have factored prominently in the business headlines thus far in 2014, placing companies’... View More
March 19 2014
A new independent research study titled "Is Process Mapping a Barrier to Innovation?" sheds new light on the vital role a data-centric approach to application development plays in an enterprise's ability... View More
BY George Dunn
March 19 2014
LEAN and digital signature technology results in 79% improvement in efficiency, 78% reduction in waste and customer service response time decreased from 2 or 4 days to ½ day. What is LEAN?LEAN,... View More
March 19 2014
docSTAR, an award-winning developer of web-based enterprise content management software, announced today it will be licensing the Point.io middleware platform to bring HIPAA-compliant communications and... View More
BY Seth Earley
March 17 2014
A recent survey by the DOCUMENT Strategy Forum of executives and senior managers revealed that prospective conference attendees ranked collaboration as the number one conference session choice. This is... View More
BY Tom Roberts
March 13 2014
Everyone wants to get things done better, faster and cheaper. Yet, many firms are still struggling with multiple manual processes for their publishing review and approvals. A pragmatic approach to process... View More
March 13 2014
News Facts Lexmark’s Perceptive Software announces the launch of Perceptive Enterprise Search 10.3 and Perceptive Workgroup Search 10.3. Version 10.3 introduces many new features that enhance the... View More
BY George Dunn
March 12 2014
What are paperless technology abilities, risks and benefits? Abilities include functionality to capture, receive, store, index, version, route, approve, manage, retain and dispose of electronic content.... View More
March 12 2014
CloudSigma, a public cloud IaaS provider with advanced hybrid hosting solutions, today announced that it has partnered with software analytics company New Relic, Inc. to provide customers with new levels... View More
March 12 2014
Catalyst Repository Systems, Inc., the leader in secure, cloud-based software powering global discovery for corporations and law firms, today announced a strategic alliance with Park IP Translations, a... View More
By Gary GreggAs we stand at the forefront of a rapidly changing digital landscape, customer communications management (CCM) is facing a critical inflection point. The way businesses communicate with their customer
It's no secret that, despite the ongoing quest for digital transformation, many businesses are stuck in the old ways of using fillable PDFs and paper forms to capture information. The first thing tha
By Eric RizA Governance Policy Checklist for managing structured, dark, unstructured and semi-structured data is vital for organizations aiming to optimize operational efficiency, ensure compliance and enhance s
By Atif KhanWhile we've explored how sophisticated technical strategies can enhance AI performance, it's now time to address the user-centric challenges that often determine the success or failure of these interactions
Ensuring document accessibility is essential for universal information access, catering to individuals who are blind, partially sighted or have cognitive impairments. Compliant, accessible document de