Feb. 18 2014
ARMA International today announced the official launch of the Information Governance Assessment, a software platform organizations can use to identify information-related compliance risks across the enterprise,... View More
Feb. 18 2014
Confirmit, the leading global solutions provider for Customer Experience, ... View More
millennials
Feb. 18 2014
The Majority of UK CIOs (91%) are confident about their company’s likelihood to invest in IT projects in the next 12 months, with more than a quarter (27%) ‘very confident’ according... View More
Feb. 18 2014
Global provider of automation solutions IPsoft has been recognised in a Gartner report that analyses the profound changes in the outsourcing market. The report, “Predicts 2014: Business and IT Services... View More
Dynamsoft_SDK_for_Medical_Image_Capture
Feb. 17 2014
One of Dynamsoft’s image capture software development kits (SDK) has been used to develop and implement image capture capabilities in FUJIFILM Medical Systems’ most recent version of Synapse®... View More
UScan_Plus
Feb. 14 2014
Christopher Crowley, The Crowley Company president, announces today that Konica Minolta Business Solutions U.S.A. (Konica Minolta) has signed on as a U.S. reseller of the UScan+ Universal... View More
ITcolumn
Feb. 14 2014
The shifting boundaries between work and home life mean staff at many small businesses are unwittingly putting their employers at risk of cyber-attack. 82% of small business employees use work time for... View More
Feb. 13 2014
Aquafadas, innovative developer of digital publishing solutions, today announced the release of its new cloud-based digital publishing platform, Aquafadas Cloud Authoring. Aquafadas Cloud Authoring lets... View More
Feb. 12 2014
docSTAR, an award-winning provider of Accounts Payable productivity solutions, will showcase eclipse, its multiplatform AP automation software at Microsoft Dynamics Convergence 2014. The annual conference... View More
Feb. 11 2014
Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation, releases Cloud Portal Office, a first-of-its-kind software solution designed for an increasingly mobile... View More
Feb. 11 2014
EFI™ (Nasdaq: EFII), a world leader in customer-focused digital printing innovation, has introduced a new EFI Fiery® digital front end (DFE) offering greater image detail as well as faster job... View More
Feb. 6 2014
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, today announced the release of Solimar® Print Director™ Enterprise (SPDE) version... View More
Feb. 4 2014
NEPS, a leading provider of cloud based customer communications management solutions and technologies, announced today that it has become a Gold level partner in the HP Exstream Partner Program (NYSE:... View More
Jan. 29 2014
Cloud-based document management solutions are the best alternative to accommodate the mobile workforce. The real key in cloud is mobility, empowering users to leverage a unified central repository where... View More
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Jan. 29 2014
What are some of the hottest printing, graphic arts and enterprise communications developments and technologies for 2014? While the Chinese zodiac says 2014 is the Year of the Horse, the ... View More
Jan. 20 2014
GMC, the award-winning leader in customer communications management (CCM) and output management, announced today that The Forrester WaveTM: Document Output For Customer Communications Management, Q1 2014,... View More
Jan. 14 2014
A2iA (@A2iA), an award-winning developer of software for the worldwide data capture, document processing, and payment systems markets, released a new version of A2iA Mobility™, its software toolkit... View More
Jan. 9 2014
GMC Software Technology (GMC), the award-winning leader in Customer Communications Management (CCM) and output management, announces the release of its latest application, GMC Inspire Client Onboarding... View More
Seth_web_535x300_
Dec. 31 2013
SharePoint has come a long way since its earliest incarnation. What started as a way to improve on file- sharing technology has evolved into one with a complex and powerful collaboration environment. With... View More
Rich_web_535x300_
Dec. 16 2013
Email addresses remain the cornerstone of electronic communications. Therefore, gathering these addresses and then, the effective, responsible use of them is key to successfully making email a part of... View More
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue