April 28 2014
Dynamsoft Corp. has updated its Dynamic .NET TWAIN software development kit (SDK) to version 5.2, which now provides developers with PDF and barcode add-ons that further simplify document and image handling... View More
idea-small
April 28 2014
What is the path forward for print to mail industry players? If the question is asked of 10 people with a working knowledge of the industry, you would get 10 differing answers. I suspect, however, a general... View More
StevenSchnoll_Blog5
April 27 2014
This is the last in my series on the Four Rights–the right medium. Delivering the relevant message to the correct person in a timely basis with the content medium they prefer is an awesome marketing... View More
GeorgeDunn_Blog5
April 25 2014
Re-engineering process improvement methodology and workflow technology, as applied to content routed in email and paper, can result in a dramatic reduction of product/service cost and non-value added steps.... View More
IDC_500x333_web
April 23 2014
Annually, IDC publishes a study that provides top 10 predictions for the imaging, printing and document solutions (IPDS) market. We’ve included here the three predictions that focus on business document... View More
April 22 2014
AirSpring Software, an innovation leader in changing how companies can dramatically improve their business processes and customer experiences, today announced the launch of the airSpring platform. AirSpring... View More
Seth_500x333_web
April 22 2014
Organizations have been dealing with digital technologies for decades, but the last five years have seen some remarkable leaps in capabilities that led directly to cost reductions and vast increases in... View More
Joe_500x333_web
April 22 2014
Other than not really understanding what information management is, the single biggest obstacle to information management at most organizations is the lack of a viable business case: If you can’t... View More
Ray_500x333_web
April 22 2014
Many forms require signatures. At the same time, many forms are signed when they don\'t really need to be. Signatures are a workflow conundrum, slowing down business processes and preventing many forms... View More
Ray
April 17 2014
Recently, the Washington Post published an article about the continued use of \"autopen\" technology in government offices in Washington. The technology, originally deployed back in the 1930s, allows paper... View More
April 17 2014
Konica Minolta Business Solutions U.S.A. (Konica Minolta) today announced that Konica Minolta Business Solutions (Canada) has acquired Pitney Bowes Canada’s Document Imaging Solutions (DIS) business,... View More
April 17 2014
CapStone Technologies LLC today announced the issuance of U.S. Patent No. 8,621,831 for a robotic solution to sleeve United States Postal Service (“USPS”) mail trays. The patented AutoViri™... View More
Shopping
April 15 2014
As technology has become smarter and more efficient, its value has begun to change how consumers behave–raising the bar for businesses that wish to stay relevant and connected to their customers.... View More
TomRoberts_Blog4
April 10 2014
Are you living in a legacy environment consisting of thousands of monolithic and often redundant documents? Is each document written and constructed independently? Is your publishing life cycle long, laborious... View More
future
April 9 2014
As part of the implementation planning process for a cloud-based content management system, the migration of existing documents and content should be considered. Many cloud content management systems (CCMS)... View More
StevenSchnoll_Blog4
April 7 2014
I am sure everyone has heard the expression, “Timing is everything.” Yes, timing is everything but very difficult to achieve in many circumstances. However, there is some low-hanging fruit... View More
Phones
April 7 2014
The rapid and voracious adoption of smartphones and tablets has universally changed employee expectations and has driven the \"bring your own device\" (BYOD) workplace phenomena. As Forrester Research... View More
786_small
April 7 2014
News Facts Lexmark’s Perceptive Software kicked off its annual user conference, Inspire 2014, at the Aria Resort Las Vegas today by announcing the launch of Perceptive Evolution, a scalable, enterprise-class... View More
April 4 2014
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, today announced the release of SOLsearcher™ Enterprise (SSE) version 3.6, a powerful... View More
April 1 2014
Kofax® Limited (NASDAQ: KFX) (LSE: KFX), today announced that Altosoft, a Kofax company and developer of business intelligence and analytics software, introduced Altosoft Insight™ 5.0. Insight... View More
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue