George_web_535x300
Dec. 13 2013
What is the return on investment (ROI) analysis that will result in the purchase of workflow software? Given the ability of workflow, especially when combined with enterprise content management (ECM) and... View More
Marilyn_web_500x333
Dec. 13 2013
Records management programs are often neglected when internal auditors conduct their annual risk assessments. Consequently, many organizations are left more vulnerable to regulatory penalties, steep legal... View More
Dec. 2 2013
On August 24, 2012, President Obama issued a memorandum regarding the management of government records, citing the need for reformation of the policies, practices and framework that would bring about a... View More
Nov. 29 2013
Enterprise architects looking to help their business improve the customer experience must realize the potential of document output for customer communications management (DOCCM). While savings from DOCCM... View More
Nov. 26 2013
Digital and machine-generated content is driving extreme data growth. A recent Microsoft survey of 282 US IT decision-makers found that 32% expect the amount of data they store to double over the next... View More
Nov. 20 2013
Square 9 Softworks, developers of the innovative and award-winning SmartSearch Enterprise Content Management suite, announce the latest advancements in document management technology with the release of... View More
Nov. 12 2013
ibml, the leader in production scanning and document capture solutions and services, today unveiled the smartest desktop scanner ever offered for the 65 to 100 pages-per-minute (PPM) mid-volume production... View More
Nov. 8 2013
Sponsored Article Like many people, I rely on a smart phone for just about everything from checking in for a flight to getting directions to banking. (Sometimes I even use it to make calls.) And I am always... View More
stamp
Nov. 5 2013
By most estimates, direct marketing accounts for more than half of all advertising expenditures in the US. Despite the rapid adoption of electronic forms of direct marketing, print media continues to capture... View More
Nov. 4 2013
Kofax® plc (LSE:KFX), a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today announced the launch of Kofax TotalAgility Mailroom... View More
Celent
Oct. 29 2013
After 12 years, it’s finally happening. Life insurance companies are embracing e-signatures. It’s been a long time coming, but a few factors have helped spur the recent growth. Low interest... View More
Oct. 25 2013
EventEvolution Management, Inc., producers of DOCUMENT Strategy Forum, May 13-15, 2014 at the Hyatt Regency, Greenwich, CT are pleased to announce the launch of CONNECT IT Conference. The CONNECT IT Conference... View More
Cloud_printing
Sept. 29 2013
Cloud printing services (CPSs), as defined by Gartner, are hosted cloud computing offerings that enable users to print documents on any device associated with the cloud. CPS providers host a cloud infrastructure... View More
nfc_small
Sept. 29 2013
Tap your phone on a near field communication (NFC) tag, and instant, rich, multimedia content is at your disposal. Tap two NFC-enabled smartphones together, and financial transactions can be conducted... View More
Sept. 24 2013
Canon, HP, Samsung Electronics and Xerox today launched the MopriaTM Alliance, a global non-profit membership organization formed to promote, simplify and increase accessibility of wireless printing from... View More
Sept. 10 2013
ibml announced today that Archive Management Systems (AMS), a leading records management services provider to financial, government, healthcare, legal and nonprofit organizations in the United Kingdom,... View More
Sept. 9 2013
Neopost USA, a leading creator of scalable business solutions for the postal and related digital communications industry, today announces the launch of its Delivery Preference Manager (DPM), a unique solution... View More
Marilyn
Sept. 2 2013
Business architects and business process professionals have traditionally focused on designing durable business processes that can stand the test of time. However, new technology disruptors, such as mobile... View More
Web2.0
Sept. 2 2013
With the rise of cloud-based services, such as Dropbox, iCloud and Google Drive, sharing, syncing and collaborating on files on the consumer web is easier than... View More
Aug. 27 2013
Two KODAK scanners have been selected as 2013 Summer “Pick” Award recipients for best-in-class performance by Buyers Laboratory LLC (BLI). The independent provider of product testing and competitive... View More
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue