July 1 2013
Ricoh Production Print Solutions (Ricoh), a leading provider of digital output solutions, today announced that it has further expanded its critical communications suite of solutions, empowering printers... View More
June 27 2013
Due to its rapidly growing use throughout the enterprise, social media has become a key focal point for management and boards of directors seeking to understand, assess, manage and mitigate the risks associated... View More
June 25 2013
Crawford Technologies is proud to announce today its new partnership with global paperless communications specialist, Striata. This new partnership sees CrawfordTech increasing the capabilities of its... View More
Fig1-Leading-trends-in-the-book-market-cited-by-bo
June 24 2013
Book printing has been a fertile market for digital printing equipment: In terms of output, book printing is one of the largest print markets, and digital print volume continues to grow year over year.... View More
June 20 2013
Enterprise architecture professionals and records management professionals must be open to collaboration, cross-functional business and technical roadmap development and be willing to identify, explore... View More
June 11 2013
CVISION Technologies, a leading provider of software to optimize document-driven workflows and business processes, announced today the release of Trapeze eFiler 2.0. eFiler delivers a flexible, server-based... View More
June 11 2013
So, your organization has decided to invest in an (ECM) solution, but before you make a rash decision and sign a contract with the first ECM provider you find on your Internet search, consider these 10... View More
The-Scanning-Process
June 10 2013
One of the things I hear over and over is that information capture is a challenge due to the magnitude of information creation. We create information at an astounding rate and store it with the expectation... View More
June 10 2013
EventEvolution Management Inc. is pleased to announce that the 2014 DOCUMENT Strategy Forum will be held May 13-15, at the Hyatt Regency, Greenwich, CT, where it was held this past spring. “We received... View More
June 3 2013
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, today announced the release of SOLitrack™ version 1.6, Solimar's document tracking... View More
May 28 2013
Celent sought to understand the role and importance of data in the insurance industry and examine where insurers are in terms of investment in data-related technologies and in Big Data in particular. To... View More
May 27 2013
Back in October of 2011, I penned a musing for DOCUMENT about how the QR code was positioned to become a major alternative marketing channel. In 2011, smartphones made up about 40% of the cellular phone... View More
May 23 2013
EventEvolution Management Inc. is pleased to announce the recently completed DOCUMENT Strategy Forum, featuring the Social Business & SharePoint Conference and co-located with the BFMA Annual Conference,... View More
May 23 2013
Paloma Print Products™ announced today that OSG Billing Services®, a leading full service provider of billing and customer communications, has selected Paloma’s STREAMdiff™ document... View More
May 22 2013
Compart, a leading global provider of document transformation and output management solutions, is introducing DocBridge FileCab 2.0 to support enterprise-wide compliance and management of "unstructured"... View More
May 21 2013
Metalogix, the leading provider of content infrastructure software to improve the use and performance of enterprise content on Microsoft SharePoint, Exchange and Cloud platforms, today announced the launch... View More
May 21 2013
Cabinet Document Management Solutions, a leading provider of electronic document management software and workflow software for small and medium-sized businesses, today announced the release of a new version... View More
Ray
May 14 2013
Achieving a best practices forms management program is not easy. In most organizations, the forms management function is historically understaffed, undertrained and under-appreciated. The function is generally... View More
Tracy
May 6 2013
Accurate and efficient payment processing is the highest priority item on every CFO’s list. Getting paid for the services we provide and the act of recording that payment to the payer’s account... View More
Ken
May 3 2013
Regardless of your organization’s size, shape or go-to-market strategy, you are likely feeling the pinch of this stubborn economy. Of course, you remain focused on delivering value to your customers,... View More
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue