Scott Bannor

Mr. Bannor graduated (BS Ed) from Northern Illinois University in 1973 and began his career in digital communications in 1980, after a number of years teaching at a Chicago Public high school.



He has held sales, marketing and product management positions with a number of industry leaders including, Exxon, Philips NV, Moore Business Forms, FormScan, Johnson & Quin, PrintSoft, Firstlogic, Bell + Howell, PrintSoft and GMC Software. He joined OBRIEN in December 2012.



Throughout the 1980s and 1990s, Mr. Bannor was involved in advancing the concept of the Automated Document Factory and sold ADF hardware and software to clients such as the United States Postal Service, large banks and insurance companies and the United States Treasury Department.



He has sold document composition and post processing software for over 20 years. He has been a frequent speaker at industry events and has contributed articles to publications such as eDocument News, Outputlinks and the Xploration Journal.

service_small
FEATURES
How an Integrated, Centralized Management Approach Can Enhance Customer Service and Engagement
BY Scott Bannor
Oct. 3 2014
The key component of this new world of customer communications is, of course, the Internet. The web makes it possible for people–regardless of whether they’re document authors or document recipients–to...
yellowbrick_small
FEATURES
The Customer Communication Continuum: Taking Advantage of the New Way of Doing Things
BY Scott Bannor
Sept. 19 2014
The farther we’ve come, the farther it seems we have to go. It wasn’t all that long ago that the people in your print operations couldn’t tell exactly how a specific document would look...
  • health cx
    Navigating Uncertainty
    By John Zimmerer
    Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
  • Getting Billing ‘Just Right’
    By Mitch Anderson
    How much do I owe?  How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills. 
  • marquee
    From a Tick Box to Competitive Advantage
    By Liz Stephen and Mia Papanicolaou
    If there’s one thing we’ve learned after decades in customer communications, it’s this: notifications are never “just notifications.”
  • touchpoint
    Why Every Document Is Now a Touchpoint
    By Gary Gregg
    When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
  • resistance
    Turning Resistance into Resilience
    By Angele Taylor
    Resistance to change is a familiar challenge in any transformation initiative, but it becomes especially entrenched in document-heavy environments. These are the systems and workflows that have been b