Scott Bannor

Mr. Bannor graduated (BS Ed) from Northern Illinois University in 1973 and began his career in digital communications in 1980, after a number of years teaching at a Chicago Public high school.



He has held sales, marketing and product management positions with a number of industry leaders including, Exxon, Philips NV, Moore Business Forms, FormScan, Johnson & Quin, PrintSoft, Firstlogic, Bell + Howell, PrintSoft and GMC Software. He joined OBRIEN in December 2012.



Throughout the 1980s and 1990s, Mr. Bannor was involved in advancing the concept of the Automated Document Factory and sold ADF hardware and software to clients such as the United States Postal Service, large banks and insurance companies and the United States Treasury Department.



He has sold document composition and post processing software for over 20 years. He has been a frequent speaker at industry events and has contributed articles to publications such as eDocument News, Outputlinks and the Xploration Journal.

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FEATURES
How an Integrated, Centralized Management Approach Can Enhance Customer Service and Engagement
BY Scott Bannor
Oct. 3 2014
The key component of this new world of customer communications is, of course, the Internet. The web makes it possible for people–regardless of whether they’re document authors or document recipients–to...
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FEATURES
The Customer Communication Continuum: Taking Advantage of the New Way of Doing Things
BY Scott Bannor
Sept. 19 2014
The farther we’ve come, the farther it seems we have to go. It wasn’t all that long ago that the people in your print operations couldn’t tell exactly how a specific document would look...
  • CCM: In-House or Outsource?
    By Bryan Matlock
    In today’s complex and highly regulated customer communications management (CCM) landscape, organizations face a critical decision
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    Are Your CCM Systems Costing You More Than You Know?
    By Avi Greenfield
    In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience
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    Data Privacy & Sovereignty
    By Eric Riz
    The rapid expansion of artificial intelligence (AI) has ushered in an era of unprecedented data collection, processing and utilization. While this has propelled innovation, efficiency and convenience
  • AI
    AI Is Shaping the Future of Translation in Communications
    By Patrick Kehoe
    Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States, for example, the number of non-English speakers has tripled over the las
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    Striking a Balance
    By Liz Stephen and Mia Papanicolaou
    A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth