July 20 2014
Dynamsoft Corp. has updated its Dynamic .NET TWAIN software development kit (SDK) to support the use of 32-bit TWAIN scanners from 64-bit .NET applications. The feature adds convenience and robustness... View More
define_small
July 17 2014
Five years ago, in March 2009, I first published an eBook called \"Making the Case for Information Governance.\" In the eBook I discussed—among other things—how to define information governance... View More
disruption_small_1
July 16 2014
It’s around a decade ago that I took my first job in London. Now, London is a massive city. These days, I live over in East London–I hasten to add, not cool East London, more workaday East... View More
July 15 2014
The printing industry has lost a great advocate and leader, Charlie Corr. He will be sorely missed. At the time of his death, Charlie was the Group Director for InfoTrends Enterprise Document Strategy... View More
audit_607
July 14 2014
In a recent issue of The Bulletin, we discuss Protiviti’s future auditor vision. This is something about which I am particularly passionate, as I think it speaks on many levels to how internal audit... View More
July 10 2014
News Facts Lexmark’s Perceptive Software announces the release of Perceptive Cloud Share, a lightweight, scalable and intuitive cloud solution that simplifies the sharing and collaboration of enterprise... View More
July 10 2014
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced FileAssist for Graphic Communications, a cloud-based document management solution designed specifically to help production... View More
choose_new
July 10 2014
When selecting a signature option that your organization will use, several major issues will need to be considered. We generally consider this decision to be a part of the overall forms management strategy... View More
July 9 2014
Xpertdoc Technologies Inc., a Montreal-based company offering award-winning document output solutions, has earned Celent’s prestigious Xcelent Functionality 2014 award for its Customer Communications... View More
tablet_new
July 9 2014
While smartphones still dominate worldwide device sales and many business users rely on their phones for making calls and checking email, the smaller screen size of a smartphone limits their ability to... View More
partner_new
July 8 2014
Having spent many years in the “conversion optimization” subdiscipline of marketing—a forerunner to what is now known as “growth hacking” in some circles—I’ve... View More
July 8 2014
EventEvolution Management Inc. is pleased to announce that the 2015 DOCUMENT Strategy Forum will be held on May 12-14, 2015 at the Hyatt Regency, in Greenwich, CT once... View More
July 8 2014
Datacolor®, a global leader in color management solutions, today announced the availability of the Datacolor 45IR, a portable spectrophotometer uniquely designed to meet the distinct quality control... View More
July 7 2014
Mi-Corporation, the Mobile Information Corporation, today announced significant growth in its life sciences customer base with new customers, and existing customers expanding their use of Mi-Forms mobile... View More
storm_new
July 7 2014
Here we are, Florida in late June, headed into hurricane season. It is the season we stock up on water, batteries and many other supplies in case we should need them for survival. This time of year also... View More
July 3 2014
Canon U.S.A., Inc., a leader in digital imaging solutions, announced today the addition of a new office document scanner, the imageFORMULA DR-M160II. Designed to meet the needs of today’s busy offices,... View More
July 3 2014
Compart and Ricoh have entered into a reseller partnership for northern Europe. The contract was signed at the beginning of this year. In addition to its own products, Ricoh will sell Compart's multi-channel... View More
break_new
July 2 2014
After years of consulting, I have learned that the biggest problem we face when looking at implementing a document management system is the status quo. People, whether happy with existing technology or... View More
July 1 2014
Ricoh Americas Corporation today announced the availability of its 1to1 Create Marketing Services and the results of its first campaign with Graphics Plus of Lisle, Ill. 1to1 Create Marketing Services,... View More
saving_new
July 1 2014
Increasing electronic payments, increasing customer payment self-service and reducing paper check volumes are all key to an effective collection strategy. Last month, I blogged about what some of the industry... View More
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue