How prepared are you for a disaster? As we leave hurricane season behind us and make way for the winter storms ahead, consider that a disaster can also include a burst water pipe, fire, wind, and other... View More
This article appears in the Fall 2017 digital issue of DOCUMENT Strategy. Subscribe.There is a new specification on the block for managing electronic records. In August, the National Archives and... View More
Archive360, Inc., announced that its Archive2Azure managed compliance storage solution for the Microsoft Azure cloud platform has met the standards set forth by the U.S. Securities and Exchange Commission,... View More
Content is so important that it could potentially stop your processes and freeze the business in its tracks. That’s right. I said it. In a recent AIIM Industry Watch report titled “2017 State... View More
BackupAssist, a leading provider of automated Windows server backup and recovery software for small and medium enterprises (SMEs), announced version 10 of the company's popular BackupAssist backup and... View More
With the rapid growth of digital content, ever-changing compliance regulations, evolving rulings on legal e-discovery, and the persistence of a “keep everything” culture, few organizations... View More
So, what’s so important about documents versus records in today’s digital enterprises? First, it’s important to understand that documents do not become records until they are declared... View More
We have been accumulating electronic documents in shared drives since the innovation of networked computers and file servers in the early 1980s. Folders and sub-folders defined in shared or network drives... View More
As Thomas Jefferson once said, “With great risk comes great reward.” The race toward competitive differentiation calls for organizations to be bold, but at what cost? In business, we must understand... View More
During the advent of the modern information technology age, Microsoft Outlook was the top communications tool. It organized everything from emails, contacts and calendars to managing our daily lives by... View More
In 2013, the National Archives and Records Administration (NARA) issued guidance to federal agencies for a simplified approach to managing email, known as the “Capstone” approach. The intent... View More
Attracting corporate attention to your information management/governance programs can be a hard road to travel, unless you’re directly contributing to the company’s revenue or cutting its costs.... View More
Winning information governance buy-in is a challenge. Learn how your peers overcame this challenge so you can benefit from this unique meeting of the minds... View More
Zapproved, a pioneer in developing cloud-hosted software for corporate legal departments, today published the Legal Hold and Data Preservation Benchmark Survey 2015, the latest edition of the industry’s... View More
In a recent article for CMSWire titled "Office 365 is a Disaster Waiting to Happen," Joe Shepley states that Microsoft is helping new Office 365 clients to migrate their shared drive content to the Office... View More
Records management is the effective and systematic control of an organization’s records, regardless of medium, through their entire life cycle–from receipt or creation until their final disposition.... View More
News Facts Lexmark (NYSE: LXK) today announced that Perceptive Software has been positioned by Gartner, Inc. in the Leaders Quadrant for enterprise search solutions, published July 16, 2014. Gartner evaluated... View More
Mimecast, the enterprise cloud services provider, has announced services to support enterprises moving to Microsoft Office 365 by directly addressing risks associated with data redundancy, high availability... View More
docSTAR, an award-winning developer of web-based enterprise content management software, announced today it will be licensing the Point.io middleware platform to bring HIPAA-compliant communications and... View More
News Facts Lexmark’s Perceptive Software announces the launch of Perceptive Enterprise Search 10.3 and Perceptive Workgroup Search 10.3. Version 10.3 introduces many new features that enhance the... View More
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills.
Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
