Records management is the effective and systematic control of an organization’s records, regardless of medium, through their entire life cycle–from receipt or creation until their final disposition.... View More
“Not disposing of your documents is very risky! Keeping all documents all the time is even worse!!” How many times have we heard some variation on the theme that not destroying documents according... View More
The implementation of a well-structured, architected document repository management system provides a foundational capability for organizations to develop innovative content-enabled business solutions.... View More
An information management policy clearly lays out what kind of data should be kept, what kind should be deleted and establishes a sound, objective method to apply to company-wide data. So, how do you get... View More
DataCore Software, a leading provider of storage virtualization software, has once again scooped one of the UK's top networking awards by winning the Storage Product of the Year Award at the prestigious... View More
Cintas Corporation (NASDAQ: CTAS), the leader in secure document management services, announced it earned Payment Card Industry (PCI) Data Security Standards (DSS) compliance for the third consecutive... View More
IDC has identified four pillars that will shape the growth and innovation in the information technology (IT) sector over the next decade or more. These pillars are: Cloud services Big data/business analytics... View More
Organizations are faced with managing an ever-increasing volume of electronic documents. With the sheer number of electronic documents being created and managed, the need to preserve this information is... View More
We have spent more than two decades in customer communications and we have watched every version of the upgrade cycle in customer communications management (CCM).Templates got more sophisticated, comp
The customer starts an address change on mobile, gets halfway through, switches to the website, and is told they are missing a document they already uploaded. They open chat, where the bot confidently
Over the course of my career as a CIO in a highly regulated industry, I have personally overseen millions of dollars in enterprise content management (ECM) investments. Platforms. Migrations. Integrat
Customer experience (CX) has become a defining measure of success across industries, and insurance is no exception. Today, loyalty and brand affinity are shaped not just by price alone,
