It was more than 10 years ago when I visited what was, at the time, a state-of-the-art imaging facility for a national insurance company, progressive beyond their peers and before the anthrax-in-the-mail... View More
In a regulated industry, the consequences of producing non-compliant documents can be severe. Fines and law suits can be financially damaging. Poor publicity can result in lost business, and those responsible... View More
When I look for advice and information on how to drive change, I turn to the smartest and most reliable people I know: my friends. If crowdsourcing is about fast, inexpensive answers, friendsourcing is... View More
A2iA, the worldwide leading developer of cursive handwriting and machine-printed text recognition, and intelligent document classification technology, has released new versions to its software to address... View More
Square 9 Softworks, a leading developer of innovative, business-centric software solutions including the award-winning SmartSearch Content Management Suite, announced the introduction of "Square 9 Purchase... View More
Metalogix Software, the trusted provider of content lifecycle management solutions for Microsoft® SharePoint®, Exchange® and Cloud platforms, announced the purchase of Syntergy's SharePoint... View More
Going paperless seems simple enough in concept, but when it comes to execution, many companies are paralyzed by a loss of control. Many wonder what will happen by giving the customer an opportunity to... View More
TITUS, a leading provider of data governance and compliance solutions for email, documents, and Microsoft SharePoint is pleased to announce that Senior Product Manager Antonio Maio (@antoniomaio2) has... View More
A recent survey conducted by Litéra, a leading provider of productivity and risk mitigation solutions for legal and corporate markets worldwide, "Mobile Device Usage and Document Security," indicates... View More
Ricoh Production Print Solutions LLC (Ricoh), a leading provider of digital output solutions, announced the launch of its Customer Marketing Suite for Utility Companies, an industry-first offering of behavior-based... View More
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, announced the release of SOLsearcher Enterprise (SSE) version 3.4. SSE 3.4 is a powerful... View More
Videk, a leading provider of vision-based document integrity assurance systems, and EMT International, manufacturers of web-based processing and finishing equipment, announced a formal collaboration to... View More
Forrester fields hundreds of client inquiries each year on the topic of social business and collaboration, and the trend doesn't appear to be slowing. Often the first question is, "How far behind are we?"... View More
EventEvolution Management Inc., producers of DOCUMENT Strategy Forum, is excited to announce it will produce the first-ever Social Business & SharePoint Conference in conjunction with its general conference... View More
AnyDoc Software, a leading provider of automated document, data capture, and classification solutions, announced their client, The Johnson Smith Company, one of the nation's oldest mail order catalog businesses,... View More
Crawford Technologies (CrawfordTech) has acquired ASE Technologies (ASE), a leading software developer and systems integrator in the Enterprise Content Management (ECM) market. Located in Boston, Massachusetts,... View More
A press release in the first week of March described a new solution for embedding QR codes in invoices, billing statements and letters in order to facilitate the collection of consumer payments via smartphone.... View More
The electronic document management system (EDMS), as we know it, has been available for almost 20 years. In the early days, all projects involved simple, out-of-the-box deployments or customized projects.... View More
Why should we focus on the privacy of recipient information in transaction document production? We do so because the people who pay to have it produced are very worried about it. Many have been put through... View More
To be successful in business you have to engage employees. Social business and Enterprise 2.0 do much more than link people through advanced technology. They boost connections that make companies stronger... View More
IDP, an AI-powered technology that reads documents and extracts meaning, has quickly become the advanced successor to traditional document extraction tools such as OCR
As technology accelerates and customers adopt their own AI assistants, the old model of static, one-way communication is starting to look a lot like sending a fax in the age of TikTok
The customer communications market has evolved over the past three decades. Today’s customers expect instant, personalized and seamless experiences across all channels. Artificial intelligence (AI
Mergers and acquisitions have been the cornerstone of business growth for many industries over the past decade. Considered one of the fastest ways to grow business, increase a talent pool and improve
The key question millennials are asking about their relation with their banks is this: Does my bank know me? In other words, is it addressing all my wants and needs as well as providing service so per