Know That Implementing Managed Print Services (MPS) Is a Work in Progress: Managed print services are not something you buy and install, but rather a life cycle that you engage in to gradually optimize... View More
How many times have you been the recipient of a project that provides you more improvements and better ways of doing things, yet no one even asked you or your peers how the job got done in the first place?... View More
In an effort to help companies around the globe increase operational efficiencies while enhancing the way they communicate with customers, SAP AG (NYSE: SAP) and StreamServe, Inc., a leading provider of... View More
Madison Advisors, an advisory firm that provides thought leadership, strategic consulting, and market research to clients in the customer communications management (CCM), electronic delivery, and print... View More
BÖWE BELL + HOWELL (BBH) announced the availability of a new service offering that provides small to mid-sized mailers with access to the kind of sophisticated document and data-processing capabilities... View More
I am going to just step up and admit to having watched an entire infomercial. In my defense, and despite the compelling and irresistible siren's call to convert random produce into healthy juice for three... View More
Panasonic System Networks Company of America and DocuLex, Inc. announce compatibility of the Panasonic KV-S5055C document imaging scanner with DocuLex Archive Studio content management software. The product... View More
Open Text Corporation (NASDAQ: OTEX, TSX: OTC), the preeminent provider of enterprise content management (ECM) software, announced Open Text Semantic Navigation, an innovative tool that helps audiences... View More
In a time when Americans owe more money to students loans than credit card debt, EDSF is making a difference by financially helping students who are pursuing careers in the field of document communications.... View More
In an effort to develop stronger connections with customers, organizations utilize new communications channels including email, text messaging and web-based applications, such as personalized URLs (PURLs)... View More
kCura announced the launch of Method, a workflow and notification system designed to manage legal hold and risk assessment processes performed by law firms, corporations, and service providers. The enterprise... View More
Evaluate Need for Custom-Coded WCM: WCM and the associated technologies have grown too complex to manage without the support of a commercial vendor or open source (OS) community. Create a WCM Transition... View More
AnyDoc Software, Inc., a leading provider of automated document, data capture, and classification solutions, announces the addition of email processing to its Infiniworx® capture workflow platform.... View More
In North America and the European Union, mobile banking has made great strides in the past three years. The largest of banks down to the smallest of credit unions now offer it. Originally offered as one... View More
Printing approximately 700 million images in 2009 alone, Farmers Insurance communicates a tremendous amount of customer-critical data every single day — much of it checks for claimant reimbursement.... View More
RISO, Inc. announced that it has expanded its relationship with Kodak to offer customers the RISO ComColor full-color cut-sheet inkjet printer as a complementary solution for its highperformance inkjet... View More
IBM (NYSE:IBM) announced the acquisition of Datacap Inc., a privately-held company based in Tarrytown, NY. Datacap is a leading provider of software that enables organizations to transform the way they... View More
Printing Industries of America awarded Kodak two 2010 InterTech Technology Awards, the highest honor for innovation in the graphic communications industry. Kodak was the only multiple winner, earning two... View More
Prinova Inc, a leader in developing and delivering innovative software and services within the Customer Communications Management market, announced their global distribution agreement with Pitney Bowes... View More
Océ, an international leader in digital document management and delivery, announced that the Canon imagePRESS C7000VP digital color press will be the first Canon product to expand the Océ... View More
As companies grow, processes and systems that operate well at a certain capacity often cannot keep up with larger demand, which inevitably complicates workflows and slows operations
When we look at evolving customer communications, we often focus on improving the experience by adding new delivery channels, improving content by adding color and variable images based on the audienc
In a world where data breaches are a daily reality, safeguarding critical communications — like bills, invoices and healthcare documents — has become paramount. With sensitive personally identifia
A dashboard that consolidates data from all of your applications and systems into a single view is critical to optimizing performance and avoiding dangers
As companies strive to meet customer expectations, it’s no surprise that communications have become a focus to ensure customer needs are met and that customer experience is seamless across touchpoints
