Launch User-Centric, Participatory Research: As a first step, begin to gather user input — and develop field skills — with interviews, card sorting exercises and scenario observations. Use... View More
InfoPrint Solutions Company, a joint venture between IBM and Ricoh, announced that together with Source Technologies, a world-class provider of magnetic ink character recognition (MICR) and secure printing... View More
Kodak and iBridge Group, Inc. recently announced a new System Output Destination (SOD) solution, to seamlessly input digitized information from KODAK Capture Pro Software into the IBM FILENET P8 Platform.... View More
With the continuing adoption of high-speed check transport technology by financial institutions, utilities and other companies that handle large volumes of checks, Canon U.S.A., Inc., a leader in advanced... View More
Cabinet NG (CNG), provider of document management and workflow software, today announced the availability of its latest version of CNG-WEB, a module that provides a secure web-browser interface to CNG-SAFE.... View More
BancTec, a global provider of advanced, high-volume, document and payment processing solutions and services, has made it easier and faster for enterprises to rapidly develop, deploy, monitor and manage... View More
Each e-discovery step overlaps with compliance objectives and involves many disparate groups of people, sets of data and parallel processes. This process is marked by collaborative problems, expanding... View More
The Business Forms Management Association (BFMA) is marking its return to New England with a special meeting in Boston on June 21. Themed "The Future of Forms Today," the event features expert speakers... View More
In my first column, we established that the design of customer communication documents (including paper, web, SMS, etc.) is always about people — managers, project teams, internal stakeholders, end... View More
Users of ImageNow by Perceptive Software will find new tools in the latest release of the enterprise software suite to help manage documents and other digital assets throughout their lifecycle. The product... View More
Thunderhead, a global leader in customer communications management (CCM) software, announced its new Advanced Forms Management feature set, which provides insurance organizations with a productivity break-through... View More
Videk, a leading global provider of advanced real-time document integrity assurance systems, has teamed with Océ to demonstrate the latest inspection technology for high-speed color inkjet print... View More
The divide between "enterprise content management suite" platform vendors and more specialized document management product suppliers is becoming more pronounced in 2010, giving buyers more choices to address... View More
Diversified Information Technologies, Inc. (Diversified), a leading provider of document and information lifecycle solutions, announced its eChart-Rx solution, a suite of medical records management and... View More
Pitney Bowes Inc. (NYSE: PBI) announced it is expanding its line of high-speed digital color printing systems. The new offering, the Pitney Bowes® IntelliJet 20 Printing System, will help more companies... View More
Two years ago, in the hopes of being able to watch a "College Girls Gone Wild" video, Matthew White of Sacramento, CA, downloaded a file from Limewire.com that turned out to be child-porn. White immediately... View More
Kofax plc (LSE: KFX), the leading provider of document driven business process automation solutions, announced the general availability of Kofax Front Office Server 3.0, the latest version of its enterprise... View More
Avoid Making a Rash Purchase: Portal server technology isn't right for every project. Internal IT and external web teams should work together to evaluate the investment benefits. Align with Existing... View More
According to news reports, in March 2010, Facebook was the most visited website in the US, having more visits than Google for the first time. This announcement heralds the arrival of social networks. Celent... View More
Prinova announced the launch of messagepoint 3.1 which introduces Insert Management and Postal Optimization capabilities to its web-based Enterprise Message Management software, messagepoint. The messagepoint... View More
As companies grow, processes and systems that operate well at a certain capacity often cannot keep up with larger demand, which inevitably complicates workflows and slows operations
When we look at evolving customer communications, we often focus on improving the experience by adding new delivery channels, improving content by adding color and variable images based on the audienc
In a world where data breaches are a daily reality, safeguarding critical communications — like bills, invoices and healthcare documents — has become paramount. With sensitive personally identifia
A dashboard that consolidates data from all of your applications and systems into a single view is critical to optimizing performance and avoiding dangers
As companies strive to meet customer expectations, it’s no surprise that communications have become a focus to ensure customer needs are met and that customer experience is seamless across touchpoints
