By using data exposed via Celonis process mining, the Claims Execution Solution takes the guesswork out of identifying process status and, based on Doculabs' decades of experience, suggests improvements

Kofax® announces it has integrated with Coupa Software to help enterprises deepen operational efficiencies as they digitally transform their spend management processes.Integrating Kofax ReadSoft... View More

Quadient has announced today the general availability of Quadient® Impress version 1.2, an upgrade of the multichannel outbound document management platform that automates the customer communication

Madison Advisors has announced the release of a new research study, “Customer Communications Management Hosted Managed Services Market Update, 3rd Edition.” Madison Advisors defines customer... View More

The long-overdue RPA market consolidation takes off... View More

Smart Communications and imimobile PLC announced they have signed a strategic partnership that will bring two-way message orchestration capabilities to Smart Communications customers.As a result of th

Quadient has announced that YayPay, its recently-acquired Software-as-a-Service (SaaS) accounts receivable (AR) automation platform, has been named a Market Leader in the IDC MarketScape: Worldw... View More

We were given the opportunity to learn many lessons in 2020, probably more than we wanted to learn... View More

Today's customers expect relevant, personalized and timely communications when interacting with businesses... View More

The Xplor webcast is complimentary and everyone is welcome to attend... View More

Certification validates Nuxeo is committed to meeting key regulations and protecting sensitive information. ... View More

The study evaluated 20 key vendors in the global CCM market, analyzing short-term and long-term growth opportunities, emerging trends in technology and future market outlook... View More

Quadient reached the EcoVadis Gold status and is in the top 1% of companies in its industry category. This marks the third consecutive year EcoVadis has recognized Quadient with the Gold certification

Given once a year, this award recognizes the vendor whose product line is deemed best overall based on its rigorous lab evaluations... View More

The new version has been designed to solve all customer communication objectives of an organization... View More

On Thursday, January 7, 2021, Smart Communications announced its plans to acquire Assentis, a Swiss CCM software solutions vendor with a focus on financial services... View More

Take this opportunity to look at your communication processes, evaluate what was working and what wasn’t and set a new direction... View More

By integrating Customer Journey Mapping, British Gas is strengthening trust and satisfaction throughout the customer lifecycle... View More

The study focuses on the nine integral components that make up a post composition solution, the capabilities of this software and where post composition fits in an overall customer communications management... View More

The solution helps customers worldwide simplify the transformation of their document-centric processes and stay ahead of their competition... View More