David Jones

David Jones is an information management professional with more than 20 years’ experience in the emerging technologies space across multiple industries including big data, analytics, cloud and enterprise content management. As VP of Marketing at AODocs, David is responsible for developing the global go-to-market strategy and execution plan for AODocs modern, intelligent Content Services Platform.
generic-artificial-intelligence
FEATURES
Ethical AI: Are We There Yet?
BY David Jones
July 16 2020
IDC has predicted that by 2024, artificial intelligence (AI) will be integral to every part of the business. There’s no doubt it is already having an impact in the workplace. From simplifying and...
  • Generative AI
    By Liz Stephen and Mia Papanicolaou
    Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • What it Takes to be Effective with Gen AI
    By Atif Khan
    Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue
  • Screenshot 2024-10-01 at 11.49.09 AM
    RPA and AI: Why Your Business Needs Both
    By Brian DeWyer
    Today, executives are excited about the promise of artificial intelligence (AI) to help their businesses grow and innovate, potentially transforming every part of work, delighting customers with new e
  • Screenshot 2024-10-01 at 11.11.34 AM
    Embark on a Journey to Next-Level Personalization
    By Stephanie Pieruccini
    Personalization is the core of what we do in CCM, and we do this on a scale that still requires specialized software that cannot be replaced by marketing or office editing tools. The number of persona
  • Screenshot 2024-09-19 at 10.57.27 AM
    Normalizing the Spaghetti Bowl of Document Processing Tools
    By Ernie Crawford
    In today's fast-paced business environment, the future of efficiency and productivity is automation