Imagine you are being audited or are under a discovery order to present all materials pertaining to a lawsuit. You have well-planned, maintained, and monitored Information Governance (IG) policies and
The Solar Winds cybersecurity attack and the recent zero-day exploit involving Microsoft Exchange servers have exposed vulnerabilities in the IT infrastructure of organizations at every level, from sm
Customer ratings and reviews place Nuxeo in the number one spot for both ECM and DAM based on the cloud-based platform’s extreme scalability, usability and flexible integration... View More
Messagepoint Inc. has announced significant enhancements to its interactive customer communications solution, Messagepoint Connected, designed to enable large enterprises to deliver highly relevant, p
Transformations, Inc., the developer of Uluro, the most comprehensive customer communications management (CCM) software on the market for securely creating, producing, delivering and tracking critical
Although “fusion” is becoming a catchy word and used across the board from sushi to sportswear, it should not be discarded just as a new thing to attract our attention... View More
Quadient announces the signing of a definitive agreement to acquire Beanworks, a fast-growing market leader specializing in Software as a Service (SaaS) Accounts Payable Automation solutions.Bea... View More
On Wednesday, March 17th, the software, IT services and staffing company, Racami, announced the release of its brand-new payment processor software, Pay+, that adds value to its leading Alchem-e™
To say 2020 was a year full of disruption is an understatement. From dealing with a global pandemic and navigating related lockdowns to embracing a contactless, digital-first world, companies had to q
Hyland, a leading content services provider, has signed an agreement providing for exclusive negotiations to acquire Nuxeo, a content services platform and digital asset management (DAM) provider. The
Keypoint Intelligence, the world’s leading independent evaluator of document imaging software, hardware and services, has recognized the Kodak S3000 Series Scanner with its Buyers Lab (BLI) Winter... View More
Most business looked smooth and dandy when Covid struck. As usual, the first reaction was hope that it would go away soon enough, and our thinking and business would not be affected. Well, Covid prove
By using data exposed via Celonis process mining, the Claims Execution Solution takes the guesswork out of identifying process status and, based on Doculabs' decades of experience, suggests improvements
Kofax® announces it has integrated with Coupa Software to help enterprises deepen operational efficiencies as they digitally transform their spend management processes.Integrating Kofax ReadSoft... View More
Quadient has announced today the general availability of Quadient® Impress version 1.2, an upgrade of the multichannel outbound document management platform that automates the customer communication
Madison Advisors has announced the release of a new research study, “Customer Communications Management Hosted Managed Services Market Update, 3rd Edition.” Madison Advisors defines customer... View More
Smart Communications and imimobile PLC announced they have signed a strategic partnership that will bring two-way message orchestration capabilities to Smart Communications customers.As a result of th
Quadient has announced that YayPay, its recently-acquired Software-as-a-Service (SaaS) accounts receivable (AR) automation platform, has been named a Market Leader in the IDC MarketScape: Worldw... View More
The current state of AI document processing follows a recognizable pattern. An organization crafts a prompt — often quite sophisticated with detailed instructions and examples — passes it to a lar
Here are the top 7 ways a dynamic, custom welcome kit can help you maintain and grow your membership rates, improve engagement and keep your members satisfied
IDP, an AI-powered technology that reads documents and extracts meaning, has quickly become the advanced successor to traditional document extraction tools such as OCR
As technology accelerates and customers adopt their own AI assistants, the old model of static, one-way communication is starting to look a lot like sending a fax in the age of TikTok
The customer communications market has evolved over the past three decades. Today’s customers expect instant, personalized and seamless experiences across all channels. Artificial intelligence (AI
