Robert M. Blatt

Robert M. Blatt has been President and Principal Consultant with Electronic Image Designers (EID), Inc. since 1994. He has more than 35+ years extensive technical experience working with various electronic content/Records management (ECM) technologies along with over 20 years providing eForensic expertise. He is also the chairperson of several national and international standard setting committees related to the content/record management industry and is a current member of the industry standards board.
ransomware-g62ec179ee_1280
FEATURES
Reducing the Potential Impact of Ransomware Affecting Critical Records
BY Robert M. Blatt
Jan. 18 2022
Over the past few years, and even as recent as last week, organizations have suffered from ransomware attacks and/or have been affected by data breaches. These attacks have become so frequent that the
  • Screenshot 2024-10-24 at 9.22.49 AM
    Be More Effective with Generative AI in Customer Communications
    By Atif Khan
    The potential of generative AI to positively impact how we work and live is massive
  • A Tale of Two Revolutions
    By John Mancini
    You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI
    By Liz Stephen and Mia Papanicolaou
    Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • What it Takes to be Effective with Gen AI
    By Atif Khan
    Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue
  • Screenshot 2024-10-01 at 11.49.09 AM
    RPA and AI: Why Your Business Needs Both
    By Brian DeWyer
    Today, executives are excited about the promise of artificial intelligence (AI) to help their businesses grow and innovate, potentially transforming every part of work, delighting customers with new e