Robert M. Blatt

Robert M. Blatt has been President and Principal Consultant with Electronic Image Designers (EID), Inc. since 1994. He has more than 35+ years extensive technical experience working with various electronic content/Records management (ECM) technologies along with over 20 years providing eForensic expertise. He is also the chairperson of several national and international standard setting committees related to the content/record management industry and is a current member of the industry standards board.
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Jan. 18 2022
Over the past few years, and even as recent as last week, organizations have suffered from ransomware attacks and/or have been affected by data breaches. These attacks have become so frequent that the
    A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
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    The potential of generative AI to positively impact how we work and live is massive
    You may wonder why an old content management guy is writing about generative AI and LLMs
    Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
    Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue