Document and content collaboration all comes down to the individuals that interact with it—the users, the people. They are defined by consumer experience expectations and mobility as a style of working,... View More
Telstra today launched its global cloud-based unified communications service, enabling businesses to communicate and collaborate in real-time regardless of their location around the world. Nathan Bell,... View More
A few weeks ago while attending a digital marketing conference, I was struck by a slightly strange presentation taking place on the stage, just a few feet in front of me. Discussing an apparently fruitful... View More
Square 9 Softworks has formally announced the release of SmartSearch 4.0, delivering users with an enriched web-based collaborative experience. The flexible v4.0 solution has been built to streamline the... View More
It’s around a decade ago that I took my first job in London. Now, London is a massive city. These days, I live over in East London–I hasten to add, not cool East London, more workaday East... View More
BancTec, a leading global provider of document, content and payment processing solutions and outsourcing services, has announced the release of CaseVision, a powerful workflow and case management platform... View More
If there is one thing that the technology industry has never been short of, then that would be big ideas. Regardless of how on many occasions, perhaps most, the realization of those ideas falls short of... View More
The term silo has become something of a stop word; a term that when we hear it or read it, we almost begin to lose concentration (or for that matter, consciousness) from what other part of the message... View More
Recently, the Washington Post published an article about the continued use of \"autopen\" technology in government offices in Washington. The technology, originally deployed back in the 1930s, allows paper... View More
With the rise of cloud-based services, such as Dropbox, iCloud and Google Drive, sharing, syncing and collaborating on files on the consumer web is easier than... View More
Due to its rapidly growing use throughout the enterprise, social media has become a key focal point for management and boards of directors seeking to understand, assess, manage and mitigate the risks associated... View More
Managing a series of multimedia-based social network channels can be like playing dodgeball. Remember dodgeball, that rainy day exercise in physical fitness sadism, wherein two teams square off on two... View More
Social business and the "connected company" is a concept that goes beyond the buzz of social media networks; it's a practice that can enable more efficient, effective and net new connections inside and... View More
Cabinet NG (CNG), provider of electronic document management and workflow management software, announced the availability of the industry's first fully integrated document management, cloud-based file... View More
Author of The Facebook Effect: The Inside Story of the Company That is Connecting the World. EventEvolution Management Inc. is excited to announce David Kirkpatrick as the featured Keynote speaker of the... View More
Recently, while watching the 2010 CNBC documentary, \"The Facebook Obsession,\" on my Netflix account, I was struck again by the public\'s view of their perceived privacy on the Internet and social media... View More
I saw a commercial the other day informing the world that up until now, we have been beta testers for our smartphone, and now that their product was launched, we can buy the "real thing!" First of all,... View More
AIIM, the global community of information professionals, today announced a new social media governance training program for information management practitioners at all levels who are challenged to effectively... View More
Forrester fields hundreds of client inquiries each year on the topic of social business and collaboration, and the trend doesn't appear to be slowing. Often the first question is, "How far behind are we?"... View More
To be successful in business you have to engage employees. Social business and Enterprise 2.0 do much more than link people through advanced technology. They boost connections that make companies stronger... View More
It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly indicating mobile apps, SMS, email and other digital delivery me
Customer communications surrounding accounts receivable (AR), particularly those regarding overdue payments and the initiation of collections, are among the trickiest to craft given the critical
In the digital transformation era, what most needs digitization is multiform content. Enterprise content management systems (CMSes) are how that will get done
