In October, I wrote about the IDC Print and Document Management (PDM) MaturityScape. The IDC MaturityScape provides a model that enables an organization to assess its print and document management maturity,... View More
As the economic recovery progresses, organizations continue to seek ways to control costs and boost employee productivity in order to grow or maintain profits. At the same time, the savvy organization... View More
For the past several years, we have watched as chart after chart shows the downward trend of the worldwide imaging industry. Whether you look at unit shipments, average selling prices or revenue, most... View More
Y Soft, a leading enterprise office solutions provider, has expanded its partner relationship with Xerox as the Powered by Y Soft provider in the Xerox Secure Print Manager Suite. Y Soft also released... View More
Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation, today released the new MX-C301W desktop color MFP, offering outstanding color output combined with... View More
The image capture market encompasses so many applications: cameras, digital copiers, imaging equipment, scanners and more. These applications are now ubiquitously applied in mission-critical roles across... View More
Nuance Communications, Inc. (NASDAQ: NUAN) today announced a new strategic partnership for Lexmark, a global imaging solutions leader, to provide Nuance document imaging solutions worldwide. Specifically,... View More
Information technology (IT) strategy is complex, as are the systems that fall under the IT infrastructure umbrella. Your enterprise imaging system (print/copy/scan and related document management systems)... View More
Dynamsoft Corp. has updated its Dynamic .NET TWAIN software development kit (SDK) to version 5.2, which now provides developers with PDF and barcode add-ons that further simplify document and image handling... View More
The idea of 3D printing means a lot of different things to a lot of different people. If you were to ask people in the hundred-billion-dollar hard copy imaging industry, however, most would tell you that... View More
Xerox today announced it’s expanding what multifunction printers (MFPs) can do in the workplace through advancements to its ConnectKey technology. The 14 Xerox ConnectKey-enabled i-Series MFPs are... View More
Like everything else, today’s office printing market is heavily influenced by ongoing changes in workforce behavior and advancements in mobile technologies. The continued focus on mobile printing... View More
While smartphones still dominate worldwide device sales and many business users rely on their phones for making calls and checking email, the smaller screen size of a smartphone limits their ability to... View More
Dynamsoft has made available a software development kit (SDK) for Apple iOS developers to easily integrate barcode scanning into their apps to turn iPhones into enterprise-grade barcode scanning tools.... View More
Information is the lifeblood of any organization, which is why so many businesses invest significant time, money and resources around content management systems. Understanding how information moves throughout... View More
Mi-Corporation, the Mobile Information Corporation, today announced significant growth in its life sciences customer base with new customers, and existing customers expanding their use of Mi-Forms mobile... View More
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, today announced the release of a PDF::PDF/A conversion module as part of Solimar® Print... View More
Sponsored Article Like many people, I rely on a smart phone for just about everything from checking in for a flight to getting directions to banking. (Sometimes I even use it to make calls.) And I am always... View More
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces a new automated workflow solution to help financial providers securely capture, process, and distribute financial documents... View More
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills.
Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
