Dave Zamorski

Dave Zamorski is the Senior Director of Enterprise Print Services at ISG and has extensive background in print management, production, workflow automation, and communications. He works with enterprises to create opportunities for delivering bottom-line profitability improvements in their print, document management, postage, and e-communication spend. Dave specializes in optimizing document-intensive environments and working with clients to develop a clearly defined print and digitization strategy that best meets their long-term objectives.

RPA and Returned Mail - DOCUMENT Strategy
March 2017
Automating Returned Mail with RPA
BY Kevin Tesch|Dave Zamorski
March 3 2017
What is the value of a piece of mail? A large insurance company or healthcare provider that depends on mail campaigns for customer transactions and marketing initiatives might estimate the cost of a simple...
  • health cx
    Navigating Uncertainty
    By John Zimmerer
    Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
    Getting Billing ‘Just Right’
    By Mitch Anderson
    How much do I owe?  How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills. 
  • marquee
    From a Tick Box to Competitive Advantage
    By Liz Stephen and Mia Papanicolaou
    If there’s one thing we’ve learned after decades in customer communications, it’s this: notifications are never “just notifications.”
  • touchpoint
    Why Every Document Is Now a Touchpoint
    By Gary Gregg
    When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
  • resistance
    Turning Resistance into Resilience
    By Angele Taylor
    Resistance to change is a familiar challenge in any transformation initiative, but it becomes especially entrenched in document-heavy environments. These are the systems and workflows that have been b