Something to consider when discussing analytics for process automation and business insight is that information can be, and is being, captured from multiple sources, including social media, blogs, websites,... View More
In this age of hyperconnectivity, it’s not about if we have data but about how we use this data to drive business outcomes and intelligent decision-making. There’s a lot of discussion on the... View More
When the last person leaves the office at night, the doors are supposed to be locked with the alarm set, but tonight, the alarm is off, and a side door is left propped open by a provider. When no one is... View More
I had the honor of participating in a panel discussion about big data at the DOCUMENT Strategy Forum (DSF '16). The panel was moderated by Lane Severson from ... View More
If you didn’t already know, there is a new sheriff in town within the corporate structure, and it’s the chief information security officer (CISO). If you need proof, look no further than the... View More
Do you have unstructured data? This term is used more and more each day. What is it? To best understand unstructured data, perhaps it is easier to define what it's not—structured. All businesses... View More
I’m currently working on an upcoming report on the impact of artificial intelligence on collaboration, and we’re seeing a growing trend toward what I’m calling "intelligent collaboration."... View More
We know there are risks of data loss and data breaches by external hackers and fraudsters. We see this reported daily. While this is of concern, it is the internal threat of theft by staff or ex-staff... View More
Many areas of research that we conduct within our business applications practice at 451 Research are becoming predicated upon data-driven principles, from managing advertising spend, matching consumers... View More
Photizo Group agreed to develop an automated Just-in-Time (JiT) toner delivery solution with PrintFleet, a leading provider of managed print software (MPS) and data-driven solutions for the imaging industry
Much has been written about the importance of securing data in the enterprise. Organizations have implemented policies and have spent untold millions of dollars to ensure the security and privacy of sensitive... View More
In my past articles, I keep insisting, time and again, the reason that documents should be very well taken care of is that managers are paid to make decisions, which are made based on knowledge... View More
Predictive analytics is the big “buzzword” in much of the industry today, and the imaging market is no exception. While still profitable, our margins are under pressure on almost all fronts.... View More
Cloud Labs Kft announces that Cloudifile, its free cloud file encryption client software, launches a Mac OS Beta today. Cloudifile automatically encrypts data for secure cloud-sharing and local file storage.... View More
The challenges associated with managing data have multiplied by previously unfathomable degrees in recent years. Prior to the adoption of computers and mobile devices, physical records were the only form... View More
If left unmanaged, your data can become overwhelming, making it difficult to procure information you need when you need it. While software is designed to address archiving, e-discovery, compliance, etc.,... View More
It is no secret that today’s workforce is more mobile than ever before. Workers expect that their personal experiences and expectations for mobility should travel into their work environments. This... View More
Last month, I wrote about hacking and the impact on the businesses that were targeted and breached. The penalty for being hacked can be enormous: financial loss from lost revenue, cost to make customers... View More
If data isn’t the lifeblood of an organization, it is, without question, a critical component in its success. Analogous to the role of water in a hydroelectric plant, data powers an organization,... View More
The best thing about running an organization like the Information Governance Initiative (IGI) is hearing about success from information governance (IG) innovators–sometimes, weeks or even months... View More
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills.
