Rachel Jia

Rachel Jia is currently technical marketing manager at Dynamsoft, a provider of web and desktop image capture and barcode reader software development kits. In addition to her marketing experience, she also has six years of customer service and technical support experience. This includes having worked on technical imaging and document management requirements of customers from different industries, including healthcare, finance, government and more.
Top 3 Health IT Considerations for EHR - DOCUMENT
Jan. 24 2017
With a presidential election complete, the US is arguably entering a new era of lots of unknowns. Ironically, for the health information technology (IT) industry, there might be more clarity than ever...
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June 8 2015
Barcode technology was created in the 1940s and has really taken off in adoption rates ever since the 1970s. Today, it’s widely used in industries like retail, transportation, healthcare, logistics,...
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue