“We didn’t do anything wrong, but somehow, we lost” was the final statement that was made during a speech by Stephen Elop, the former CEO of Nokia, at the press conference announcing... View More
Information management and privacy haven’t historically been aligned. Managing information through its life cycle—from creation through sharing and collaborating, to disposition—hasn’t... View More
Who doesn't face problems and issues when executing on any activity? From vacation travel to our kids' schools activities, to professional projects, to simply choosing a car, jumping from an idea to its... View More
Xillio, provider of the Content ETL Platform, has appointed Marc Glomb as vice president business development. With his new appointment, Marc will be responsible for further developing and exploring new... View More
Oops, you just got back from vacation, and the Postal Service forgot to hold your mail, now what? Was your security compromised? This happened to a friend of mine, and she was quite upset—what with... View More
IBM Security (NYSE: IBM) today announced plans to acquire Agile 3 Solutions, a developer of software used by the C-Suite and senior executives to better visualize, understand and manage risks associated... View More
With a presidential election complete, the US is arguably entering a new era of lots of unknowns. Ironically, for the health information technology (IT) industry, there might be more clarity than ever... View More
OpenText(TM) (NASDAQ: OTEX, TSX: OTC), a global leader in Enterprise Information Management (EIM), today announced that it has completed the closing of the previously announced acquisition of Dell EMC's... View More
A recent report from market research company IBIS projects the insurance software market will exceed $8 billion in 2016. The company attributed growth in the sector to an increased interest in ... View More
Parascript, the pioneer in data extraction powered by machine learning, today announced a new partnership with IMDS, which offers highly innovative software and hardware solutions for data capture. IMDS... View More
PSIGEN Software, Inc., the leader in advanced document capture and scanning solutions, today announced that it has acquired Cabinet Document Management Solutions, an Alabama-based provider of content management,... View More
Babbobox and Clevertime-Consulting are announcing a strategic partnership that will make the general availability of Babbobox and VideoSpace Software and Services in the European Union region... View More
Ricoh today announced the acquisition of Avanti Computer Systems Limited (hereinafter “Avanti”), a leading provider of Print MIS (Management Information System) targeted for the production... View More
Many firms in just about all industries have been struggling to keep pace with digital transformation in customer communications management (CCM). The pace of change has increased so dramatically that... View More
Enterprise content management (ECM) implementations experienced rapid growth and significant client investments from the late 90s through the financial downturn of 2008. With the reduction in storage costs... View More
We’ve been writing about shared drive clean-up on and off for the last year. The first article talked about knocking off the low-hanging fruit. The second covered the kinds of ... View More
2016 was a turbulent year for the document industry, with one high-profile acquisition, merger, or split after another. As we have seen HP, Xerox, and now Lexmark separate their printing equipment manufacturing... View More
Many businesses felt a new sense of urgency in 2016 to digitize paper-based processes. Findings from our “Digitization at Work” report predict only nine percent of key business operation processes... View More
Every enterprise today depends on, uses, and exchanges a significant amount of information. Think about it: proposals, contracts, presentations, invoices, orders, reports, daily correspondences, emails,... View More
2016 brought about some interesting changes in the information management industry. Among the big changes in the supplier landscape, we saw Dell acquire EMC, who then sold its Documentum solutions to OpenText,... View More
IDP, an AI-powered technology that reads documents and extracts meaning, has quickly become the advanced successor to traditional document extraction tools such as OCR
As technology accelerates and customers adopt their own AI assistants, the old model of static, one-way communication is starting to look a lot like sending a fax in the age of TikTok
The customer communications market has evolved over the past three decades. Today’s customers expect instant, personalized and seamless experiences across all channels. Artificial intelligence (AI
Mergers and acquisitions have been the cornerstone of business growth for many industries over the past decade. Considered one of the fastest ways to grow business, increase a talent pool and improve
The key question millennials are asking about their relation with their banks is this: Does my bank know me? In other words, is it addressing all my wants and needs as well as providing service so per
