Business Forms Management Association (BFMA), the association for forms and business process professionals, is recognizing Cybersecurity Month this October by sharing tips on security and risk... View More
Madison Advisors has published a brief on the current state of the automated document factory (ADF) model and the need to break free of the traditional page-based paradigm to support communications in
The way we work is broken and it’s been for decades. Enterprises large and small are too focused on the existing technology to solve a problem they may have never intended to solve. How do we ensure
Quadient has released Quadient Impress Invoice, a software-as-a-service (SaaS) that securely and compliantly automates the preparation and delivery of invoices. Impress Invoice features built-in elect
Crawford Technologies, provider of innovative document solutions, announces the general availability of cSimpl (pronounced “simple”). This SaaS document reengineering service was designed for... View More
In March of 2022, Macrosoft conducted its second annual CCM Industry Best Practices Survey. A total of 253 individuals from more than 88 identified companies participated in the survey — a diverse... View More
Business Forms Management Association (BFMA), the association for forms and business process professionals, announces the availability of its “Forms Management Book of Knowledge (Book of Knowledge)
In the midst of shifting workforces, rapidly evolving customer expectations and newly emerging channels, upgrading to cloud-based B2C communications solutions has never been more attractive... View More
Customer communications management (CCM) in the cloud has been contemplated for almost two decades. With the processing and I/O demands of large batch communications the feasibility of hosting these s
Transformations Inc., a software solutions company and developer of the comprehensive customer communications management (CCM) platform, Uluro, announced that Uluro has been selected by United Collect
Smart Communications has expanded integration with leading insurance platform, Duck Creek. As customer preferences continue to shift digitally, these added connectors will support insurance compa... View More
Madison Advisors has published a brief on the customer communications management (CCM) hosted managed services (HMS) market to provide insights on how to evaluate a CCM HMS provider’s overall soluti
Messagepoint has launched Semantex™, its new division providing an artificial intelligence (AI)-based content intelligence platform designed to empower developers tackling complex content-relat... View More
Quadient has been named a finalist for the Reuters Events 13th Annual Responsible Business Awards, in the Diversity, Equity & Inclusion category.The Responsible Business Awards recognize and celeb... View More
Do your teams manage a large number of document-based processes? Do you have vast libraries of forms and templates that are tailored for products and regions, or multiple legacy platforms that underpi
Kodak Alaris has announced a new partnership with Square 9 Softworks, a leading provider of award-winning process automation solutions. The two companies are offering a free Kodak S2060w Scanner with... View More
Digital transformation is a hot topic. Articles in magazines and sessions at conferences have examined what it means to execute a digital transformation while keeping the business running. Most adviso
Over the past five years, many financial institutions have put in the work to “make the shift,” investing heavily in digital technologies from back-end systems to marketing platforms
For years, omnichannel communications have been designed around customer preferences across the journey and have been positioned as a strategic advantage by vendors and print service providers (PSPs)
Artificial intelligence (AI) is such a fast-moving piece of technology that it is hard to keep up with everything that it can do. The features that are front end center are the multimedia production c
Trust is the foundation of every strong customer relationship, but it’s fragile. It can take years of consistent positive interactions to build, and only one or two poor experiences to undo. The mos
