In the last post, I discussed evaluating the commitment to your print to mail operation. Albert Einstein said the definition of insanity is “doing the same thing over and over again and expecting... View More
So much attention is paid to the bring your own device (BYOD) phenomenon and trends around mobile device deployment and adoption in the workplace. Mobile devices are already changing the way we work—and... View More
For many companies, a cloud file sharing system is a real relief. It is inexpensive; it is easily provisioned; there is no (or hardly any) IT work; and the users were using free versions anyway. And a... View More
Upland Software, Inc., announced today the latest version of the FileBound product, a leading application of cloud-native document and workflow automation software and part of the Upland Software family... View More
Whether teaching, lecturing or just talking about enterprise content management (ECM) with folks, one thing commonly told to me is that the technology is in place, but the findability situation is still... View More
Many of the large insurance and financial services firms send as much as 100 million pieces of billing and statement mail each year. All are trying to reduce their print and mail expense budgets by going... View More
There is a lot of buzz and plenty of buzzwords around the idea of improving your company\'s customer experience. Today, this communication is occurring across a wider variety of devices, platforms and... View More
This is the last in my series on the Four Rights–the right medium. Delivering the relevant message to the correct person in a timely basis with the content medium they prefer is an awesome marketing... View More
Re-engineering process improvement methodology and workflow technology, as applied to content routed in email and paper, can result in a dramatic reduction of product/service cost and non-value added steps.... View More
Annually, IDC publishes a study that provides top 10 predictions for the imaging, printing and document solutions (IPDS) market. We’ve included here the three predictions that focus on business document... View More
Other than not really understanding what information management is, the single biggest obstacle to information management at most organizations is the lack of a viable business case: If you can’t... View More
AirSpring Software, an innovation leader in changing how companies can dramatically improve their business processes and customer experiences, today announced the launch of the airSpring platform. AirSpring... View More
Organizations have been dealing with digital technologies for decades, but the last five years have seen some remarkable leaps in capabilities that led directly to cost reductions and vast increases in... View More
Recently, the Washington Post published an article about the continued use of \"autopen\" technology in government offices in Washington. The technology, originally deployed back in the 1930s, allows paper... View More
As technology has become smarter and more efficient, its value has begun to change how consumers behave–raising the bar for businesses that wish to stay relevant and connected to their customers.... View More
As part of the implementation planning process for a cloud-based content management system, the migration of existing documents and content should be considered. Many cloud content management systems (CCMS)... View More
The rapid and voracious adoption of smartphones and tablets has universally changed employee expectations and has driven the \"bring your own device\" (BYOD) workplace phenomena. As Forrester Research... View More
News Facts Lexmark’s Perceptive Software kicked off its annual user conference, Inspire 2014, at the Aria Resort Las Vegas today by announcing the launch of Perceptive Evolution, a scalable, enterprise-class... View More
Applying Six Sigma process improvement methodology and electronic content management (ECM) technology to documents currently stored in email, shared network drives and paper can result in a significant... View More
Since the earliest articles on “moving to the cloud,” there has been a tint of color to these articles that suggest inevitablility and ease of getting there. While time will reveal the truth... View More
