Rochester Software Associates, Inc. unveils its KDKPrint for SMARTBOARD file conversion. This latest addition to the RSA product line provides users with the ability to convert SMARTBOARD files to print... View More
Xerox Corporation continues to raise the bar selling the world's most productive cut-sheet digital color press. The Xerox iGen4 220 Perfecting Press is comprised of two iGen4 110 Presses running in tandem.... View More
Pageflex®, a division of Bitstream Inc. (NASDAQ: BITS) and a leading developer of enterprise variable publishing and web-to-print solutions, announced that Pageflex has released an extension to the... View More
InfoPrint Solutions Company, a joint venture between IBM and Ricoh, announced its rugged InfoPrint 6700 thermal printer family is now available with additional capabilities to lower costs and improve supply... View More
Océ an international leader in digital document management and delivery, announces that Andrew Gordon, Océ Manager, Business Intelligence, has been elected Chairman of the 2010 Executive... View More
Producing bills, statements and other transactional documents was one of the earliest applications of high-volume digital printing and today remains an important market for digital providers. INTERQUEST... View More
Recently, we've been receiving an increased number of inquiries regarding ways to improve the customer experience, whether through hard copy, electronic or personal touch points. While most questions have... View More
Océ, an international leader in digital document management and delivery, announced that the company is further strengthening its environmental credentials. In support of the company's long-standing... View More
To help clients build and manage more dynamic document programs, CCI/CoakleyTech, a leader in print and document management solutions, is further expanding its portfolio of offerings to include eProfessional... View More
Nipson SAS announced the official release of a new proprietary fluorescent toner, developed to meet the ever-growing market demand for anticounterfeiting solutions. This new toner, T3000SY, is a toner... View More
Over our last 30 years in the industry, we have seen that transaction document production has dramatically changed. The original environment was much like the Wild West; lots of activity but not much structure.... View More
To assist in the relief efforts after the devastating earthquake in Haiti, GPA employees generously pulled together to make a $5,000 donation. All employee contributions were matched by GPA as part of... View More
Xerox Corporation's (NYSE: XRX) most advanced color multifunction printers (MFPs) for offices, the WorkCentre®7700 Series, can cut "paperwork" processes from hours to just minutes, helping law firms,... View More
Price Guarantee Is the price guaranteed for the life of the contract? If not, how will the price be adjusted? Minimum Commitment Do design changes affect it? If you buy one billion forms over five years,... View More
Crawford Technologies Inc is once again exciting the customer communications industry with its newest software innovation, PRO Duplicate Checker. This one-of-a-kind software program will help combat a... View More
Now more than ever, companies are calling on managed print services (MPS) providers like Xerox to save money and spur growth. CIOs and IT managers recognize the need to proactively manage printed output,... View More
As we turn the 2010 corner, most organizations are cautiously optimistic about the economic recovery. The majority of the firms Madison Advisors has worked with in the past year have identified that cutting... View More
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
Resistance to change is a familiar challenge in any transformation initiative, but it becomes especially entrenched in document-heavy environments. These are the systems and workflows that have been b
For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive and limiting parts of the technology stack. According to Aspire
Before we discuss the act of creating effective and personalized customer journeys, it is important to be reminded that the term “customer journey” tells us it’s the customer’s journey. It’s not mine, not ours and not yours....
