In 2020 electricity production created 25% of global greenhouse gases directly and indirectly through powering industry another 21% (epa.gov). Fossil fuels created 63% of that (ourworldindata.org). In
What Is Business Process Management? Business Process Management (BPM) is a strategy that models, analyzes and optimizes end-to-end processes to achieve business objectives, such as improving customer
In early August, Quadient, a leader in the customer communications management (CCM) software market, introduced the latest addition to its CCM solution portfolio with ... View More
In many cases, the laws related to accessibility have important implications for the customer communications you provide to the public. Consumers routinely get credit card statements, insurance policy... View More
Digital communications have exposed a company to huge fines as well as public embarrassment and customer attrition. These dangers are not new. Traditional paper communications could have had the same effect.... View More
Novitex, the leading provider of cloud-based solutions in the document outsourcing industry, today announced the next generation of Healthcare Connect, a communications management solution that combines... View More
Avantstar, Inc., a provider of desktop-file-viewing, content conversion and web-content-management software, today announced version 13 of its Quick View Plus® file-viewing software. The newest version... View More
kloudtrack®and Formtree today announced a collaborative effort to integrate Formtree mobile data collection solutions with kloudtrack cloud-based data management and workflow systems. The integrated... View More
Mi-Corporation, the Mobile Information Corporation, today announced that WasteStrategies has built its proprietary compliance management system – WS AuditPRO – for managing EPA, OSHA, and other... View More
News Facts Perceptive Software announces the release of Document Filters 11, the latest edition of the company’s unique Perceptive Search technology that software companies and service providers... View More
CVISION Technologies, a leading provider of software to optimize document-driven workflows and business processes, announced today the release of Trapeze eFiler 2.0. eFiler delivers a flexible, server-based... View More
Compart, a leading global provider of document transformation and output management solutions, is introducing DocBridge FileCab 2.0 to support enterprise-wide compliance and management of "unstructured"... View More
Here we are in October already, a month known for tricks, treats and scary things lurking about waiting to frighten you. While it is a time for fun and social interactions, it is not a time you want to... View More
Thinking about mobile security keeps me up at night. It probably keeps you up too. On a recent evening, I was browsing the findings of a study by McAfee and Ponemon Institute titled “The Lost Smartphone... View More
There is a lot of buzz growing once again about information governance and the importance of organizing information to align with compliance requirements and findability. This is not a new concept nor... View More
There has been a great deal of confusion around the term information governance (IG) and how it is often confused with other similar industry terms, such as information technology (IT) governance and data... View More
Looking at the 28 topics that DOCUMENT Media highlights for subscribers and knowledge management (KM) practitioners on its website, I couldn’t help but notice that some of them were direct contributors... View More
In a recent issue of The Bulletin, we discuss Protiviti’s future auditor vision. This is something about which I am particularly passionate, as I think it speaks on many levels to how internal audit... View More
Despite their pivotal role in customer journeys, forms are still viewed by many organizations as operational overhead. In a digital-first era, that outdated view is a hidden drain on revenue and a gro
2026 isn’t a year of incremental improvements in customer communications. It’s the year AI stops assisting and starts acting, and for CCM practitioners
The current state of AI document processing follows a recognizable pattern. An organization crafts a prompt — often quite sophisticated with detailed instructions and examples — passes it to a lar
Here are the top 7 ways a dynamic, custom welcome kit can help you maintain and grow your membership rates, improve engagement and keep your members satisfied
IDP, an AI-powered technology that reads documents and extracts meaning, has quickly become the advanced successor to traditional document extraction tools such as OCR
