Canon U.S.A., Inc., a leader in digital imaging solutions, announced today the addition of a new office document scanner, the imageFORMULA DR-M160II. Designed to meet the needs of today’s busy offices,... View More
After years of consulting, I have learned that the biggest problem we face when looking at implementing a document management system is the status quo. People, whether happy with existing technology or... View More
Increasing electronic payments, increasing customer payment self-service and reducing paper check volumes are all key to an effective collection strategy. Last month, I blogged about what some of the industry... View More
Building and protecting the company’s reputation is a growing concern for CEOs and board of directors. More and more, stakeholders influence your business success, and with social media, it has become... View More
News Facts Lexmark’s Perceptive Software and Source Technologies have launched Perceptive Secure Print, an integrated software and Magnetic Ink Character Recognition (MICR) printer solution that... View More
Information is the lifeblood of any organization, which is why so many businesses invest significant time, money and resources around content management systems. Understanding how information moves throughout... View More
Years ago, there was a serious effort to bring customer communications management (CCM) into the broader enterprise content management (ECM) fold. While CCM stood for component content management back... View More
I recently returned from a visit to Call Center World in Europe, one of the largest trade shows covering customer relationship management (CRM), which is transitioning to customer engagement management... View More
BancTec, a leading global provider of document, content and payment processing solutions and outsourcing services, has announced the release of CaseVision, a powerful workflow and case management platform... View More
If there is one thing that the technology industry has never been short of, then that would be big ideas. Regardless of how on many occasions, perhaps most, the realization of those ideas falls short of... View More
Cabinet Document Management Solutions (Cabinet), a leading provider of electronic document management software and workflow software for small and medium-sized businesses, is excited to announce it will... View More
Successful enterprise content management (ECM) business cases align with organizational planning imperatives, demonstrate creativity and innovation in solution concepts, deliver value for money and offer... View More
“Not disposing of your documents is very risky! Keeping all documents all the time is even worse!!” How many times have we heard some variation on the theme that not destroying documents according... View More
Broadridge Financial Solutions, Inc. BR -0.43% and Pitney Bowes Inc. PBI +0.29% today announced the formation of a joint venture and launch of a technology platform named Inlet ™ that will make it... View More
Document management has become one of the most elusive business concerns of the information age. Those that aggressively seek to improve operations are now finding that their document production and management... View More
Dynamsoft™ has introduced an upgrade to its web TWAIN software development kit (SDK) to specifically address industry plans to phase out browser plugins based on the Netscape Plugin Application Programming... View More
The strong presence in Europe and America was key for DocuWare’s continued growth in 2013. While the document management specialist’s revenue exceeded 14 percent, the acquisition of Westbrook... View More
At the end of the day, it’s all about cash flow–how to improve cash flow and lower collection costs by growing electronic payments. Every department in an organization plays its part. Healthy... View More
Whether you’re planning to rewrite all your documents to improve your customer’s experience or planning to migrate them from a legacy platform to a modern publishing system and possibly convert... View More
