Xpertdoc Technologies Inc., a Montreal-based company offering award-winning document output solutions, has earned Celent’s prestigious Xcelent Functionality 2014 award for its Customer Communications Management (CCM) platform.
The prize is awarded to the vendor who scores highest against a number of criteria, including breadth of functions and features in its base offering, level of configuration required to support specific features, and reference rating of clients live on the solution.
According to Celent, “the main strength of Xpertdoc’s document automation system relies on its simplicity but it also offers a high level of configurability. The Xpertdoc Customer Communications Management platform offers all the necessary features insurers require to conduct their business and to manage communications.”
Francis Dion, CEO and founder, expressed his delight at the news. “We have spent the past decade developing and refining a robust customer communications platform that is uniquely suited to the requirements of the insurance industry. This recognition by Celent, and by our customers, is extremely validating.”
Mark Schwob, Sr. Manager, Marketing & Sales Systems at HealthPartners, where Xpertdoc’s CCM system has been deployed for over two years, adds “The Xpertdoc Solution has been a great platform for us. It is flexible, integrates easily with other technologies and allows our team to focus more on document creation and content and less on the technical infrastructure.”
Xpertdoc beat out a number of other CCM vendors in the Functionality category, including tech giants Oracle, HP and Adobe.
Xpertdoc is a Montreal-based company that provides innovative document output and customer communication solutions. Their unique products and services help organizations streamline the processes of document output and management, reducing risks, costs and time to market. Xpertdoc provides patent-pending technologies for large-scale automation and centralized template management, advanced change control and collaboration workflows. A Microsoft Gold Certified Partner, they leverage the full power of the Microsoft business technologies for personalized, professional and compliant documents and customer communications.