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BETTER Content ManagementBETTER Customer Communication Management
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BETTER Customer Experience Aug. 2 2009
Kyocera Mita America, Inc., one of the world's leading document solutions companies, announced the availability of the TASKalfa 750c series of color Multifunctional Products (MFPs), bringing high-speed...
July 27 2009
Delivering new color capabilities to the light production marketplace, Canon U.S.A., Inc., a leader in digital document imaging, introduced the imageRUNNER ADVANCE C9075 PRO and C9065 PRO multifunction...
July 27 2009
Service providers in the supply chain management (SCM) space play an important role in helping enterprises more efficiently plan and execute supply chain strategies. With companies looking to source and...
July 22 2009
Accusoft Pegasus, recognized worldwide as the largest provider of imaging software development kits (SDKs), announces the release of ImagXpress Version 10 for 64-bit .NET imaging applications. ImagXpress...
July 20 2009
Metavante Corporation, a leading provider of banking and payments technology, has certified the Panini I:Deal, the newest check scanning platform from Panini, a market leader in distributed capture. The...
July 20 2009
Last time, in Part 1, Mukul analyzed how to acquire customers, which is "The Foundation for Your Web Strategy." Part 2 moves onto the next two steps: serving customers by engaging customer dynamics and...
July 19 2009
Xerox Corporation (NYSE: XRX) is pumping up productivity for small and mid-sized businesses (SMBs) with a new black-and-white multifunction printer (MFP), loaded with high-end features not commonly found...
July 15 2009
DocuLex, creators of content management software, announces the release of the company's Archive Studio Professional Capture 4 upgrade, fostering knowledge management and workflow collaboration. The production...
July 8 2009
BancTec, a leading global provider of advanced, high-volume document and payment processing services and solutions, has made image quality assurance (IQA) a seamless component of its IntelliScan® high-speed...
June 30 2009
Organizations are increasingly channeling the power of the web to advance their marketing strategies. Even in these times, customer acquisition remains top-of-mind for key managers, but it should never...
June 28 2009
Kyocera Mita America, one of the world's leading document imaging companies, today announced the expansion of its award winning TASKalfa line of multifunctional products with the introduction of the TASKalfa...
June 28 2009
Caringo Inc., the leading provider of content storage software enabling clustered storage for active and archive content, released CloudFolder, a free application for Windows that simplifies storing any...
June 25 2009
Océ, an international leader in digital document management and delivery, announced new Océ PRISMAscan Convert™ state-of-the-art document conversion software that simplifies the transformation...
June 24 2009
Datacap, the leading provider of flexible document capture and forms processing software solutions, announced the release of Taskmaster for Medical Claims, version 7.6. A foundation application for Datacap...
June 24 2009
DocuLex, creators of content management software, announces the release of the company's Archive Studio component Goby Capture V5, facilitating automated document imaging, knowledge management and workflow...
June 22 2009
An examination of almost any business process will nd the need for someone's approval somewhere in that process. In today's world of transaction distribution, it may take a number of "somebodies" in several...
June 22 2009
Organizations of all kinds are now being held to a higher standard in their e-discovery practices. With the burden of knowledge squarely on the enterprise's shoulders, it is the responsibility of the organization...
June 22 2009
You can feel the excitement in the air, the tense expectation as all of us, including businesses of all kinds, our consumers and all those hungry for a job, hear the news that the end of the recession...
June 22 2009
Recycled Paper. Technological advances in paper manufacturing and processing equipment have ensured that this paper can be processed efficiently. Pinless Paper. Going pinless not only reduces waste paper...
June 22 2009
As Internet crime becomes more intrusive, annoying, viral and widespread, the problem of governing Internet conduct likewise becomes more problematic, particularly in the area of law enforcement, which...
Artificial intelligence (AI) is such a fast-moving piece of technology that it is hard to keep up with everything that it can do. The features that are front end center are the multimedia production c
Trust is the foundation of every strong customer relationship, but it’s fragile. It can take years of consistent positive interactions to build, and only one or two poor experiences to undo. The mos
Federal agencies, state and local governments and public colleges and universities are legally required to ensure their digital content, including digital documents and communications, are accessible
By Jason PothenAs competition increases in the insurance industry, the market is experiencing saturation with products, options and competitive alternatives
By Joy AndersonInformation management is an essential element of every organization. It involves the application of technology and procedures to make sure that information is accessible and useful