Now is the time to gather your troops! Whether initiating or responding to litigation, one should assemble a diverse, interdisciplinary team. The following team members should be consulted both prior to...
The financial crisis, which presented a massive blow to the banking and capital markets sectors, now presents an opportunity for a profound change. Leading up to the credit crisis, the financial services...
Kyocera Mita America, Inc., one of the world's leading document solutions companies, announced the availability of the TASKalfa 750c series of color Multifunctional Products (MFPs), bringing high-speed...
Delivering new color capabilities to the light production marketplace, Canon U.S.A., Inc., a leader in digital document imaging, introduced the imageRUNNER ADVANCE C9075 PRO and C9065 PRO multifunction...
Service providers in the supply chain management (SCM) space play an important role in helping enterprises more efficiently plan and execute supply chain strategies. With companies looking to source and...
Accusoft Pegasus, recognized worldwide as the largest provider of imaging software development kits (SDKs), announces the release of ImagXpress Version 10 for 64-bit .NET imaging applications. ImagXpress...
Metavante Corporation, a leading provider of banking and payments technology, has certified the Panini I:Deal, the newest check scanning platform from Panini, a market leader in distributed capture. The...
Last time, in Part 1, Mukul analyzed how to acquire customers, which is "The Foundation for Your Web Strategy." Part 2 moves onto the next two steps: serving customers by engaging customer dynamics and...
Xerox Corporation (NYSE: XRX) is pumping up productivity for small and mid-sized businesses (SMBs) with a new black-and-white multifunction printer (MFP), loaded with high-end features not commonly found...
DocuLex, creators of content management software, announces the release of the company's Archive Studio Professional Capture 4 upgrade, fostering knowledge management and workflow collaboration. The production...
BancTec, a leading global provider of advanced, high-volume document and payment processing services and solutions, has made image quality assurance (IQA) a seamless component of its IntelliScan® high-speed...
Organizations are increasingly channeling the power of the web to advance their marketing strategies. Even in these times, customer acquisition remains top-of-mind for key managers, but it should never...
Kyocera Mita America, one of the world's leading document imaging companies, today announced the expansion of its award winning TASKalfa line of multifunctional products with the introduction of the TASKalfa...
Caringo Inc., the leading provider of content storage software enabling clustered storage for active and archive content, released CloudFolder, a free application for Windows that simplifies storing any...
Océ, an international leader in digital document management and delivery, announced new Océ PRISMAscan Convert™ state-of-the-art document conversion software that simplifies the transformation...
Datacap, the leading provider of flexible document capture and forms processing software solutions, announced the release of Taskmaster for Medical Claims, version 7.6. A foundation application for Datacap...
DocuLex, creators of content management software, announces the release of the company's Archive Studio component Goby Capture V5, facilitating automated document imaging, knowledge management and workflow...
An examination of almost any business process will nd the need for someone's approval somewhere in that process. In today's world of transaction distribution, it may take a number of "somebodies" in several...
Organizations of all kinds are now being held to a higher standard in their e-discovery practices. With the burden of knowledge squarely on the enterprise's shoulders, it is the responsibility of the organization...
You can feel the excitement in the air, the tense expectation as all of us, including businesses of all kinds, our consumers and all those hungry for a job, hear the news that the end of the recession...
For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive and limiting parts of the technology stack. According to Aspire
Before we discuss the act of creating effective and personalized customer journeys, it is important to be reminded that the term “customer journey” tells us it’s the customer’s journey. It’s not mine, not ours and not yours....
Customer Communications Management (CCM) is in serious need of transformation. Today’s customers expect more than basic personalization — they demand relevance, empathy and immediate access to information that speaks directly to them at the...
In an era defined by digital acceleration, remote work and ubiquitous cloud services, cybersecurity threats have evolved from isolated IT incidents to strategic business risks. Cybercriminals have gro
