Ricoh Production Print Solutions (Ricoh), a leading provider of digital output solutions, today announced that it has further expanded its critical communications suite of solutions, empowering printers... View More
Book printing has been a fertile market for digital printing equipment: In terms of output, book printing is one of the largest print markets, and digital print volume continues to grow year over year.... View More
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, today announced the release of SOLitrack™ version 1.6, Solimar's document tracking... View More
Paloma Print Products™ announced today that OSG Billing Services®, a leading full service provider of billing and customer communications, has selected Paloma’s STREAMdiff™ document... View More
Regardless of your organization’s size, shape or go-to-market strategy, you are likely feeling the pinch of this stubborn economy. Of course, you remain focused on delivering value to your customers,... View More
*Author\'s Note: In early April 2013, the US Postal Service announced plans to postpone implementation of its five-day mail delivery schedule based on recent feedback from US Government officials. Postmaster... View More
Many people are quick to point out that transactional printing is a declining market, but then again, most printing markets are. Overall book manufacturing is shrinking; direct mail is significantly down... View More
Pitney Bowes Inc. (NYSE: PBI) and GrayHair Software, Inc., a leader in innovative services for business mailers, announced they are collaborating on a new suite of solutions for Pitney Bowes's Presort... View More
Flex Systems™ introduces FlexStream™, a new document processing software solution at the 2013 National Postal Forum. Organizations that have previously passed on document processing solutions... View More
Bell and Howell and Sefas Innovation Inc. have announced an expansion of their existing partnership to provide an integrated solution to help traditional print and mail operations rapidly transition into... View More
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); The paradigm of multi-channel delivery has been with us for a number of years now. Briefly, it refers to the ability to communicate... View More
Perceptive Software, creator of process and content management products and solutions, announces the release of Perceptive Mobile for Windows, available for Windows 8 and Windows RT, Microsoft Corp.'s... View More
Mark my words: biometrics will soon emerge as the Next Big Thing in mobile information security. Here's why: More people on the planet own a mobile phone than own a toothbrush. By their very definition... View More
As the US Postal Service continues to roll out its network realignment, many are left wondering how best to handle necessary operational adjustments without sacrificing productivity. Within today's print... View More
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); The iPad first arrived in US stores on April 3, 2010, a little over two years ago. At this time, there was a sense that this device... View More
Bell and Howell, a leading provider of solutions and services for paper-based and digital messaging, announced that APEX has selected the company as its business partner for providing secure document delivery... View More
OutputLinks Communications Group announced its newest class of Women of Distinction Award recipients: Anja D\'Hondt, duomedia; Sylvie Joseph, La Poste; Jennifer Matt, Web2Print Experts, Inc.; Sally Pirri,... View More
Crawford Technologies has today released a record-breaking six new products at one time. This exciting multi-product release is in response to customer requests to push software capabilities beyond industry... View More
Kofax® plc (LSE: KFX), a leading provider of Capture Enabled BPM™ (business process management) solutions, announced the publication of research demonstrating the potential for mobile capture... View More
It's that time of year again—where line-of-business managers and company executives begin to lay out their business plans for the following year. While there has always been pressure to identify... View More
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills.
Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
