July 8 2014
Datacolor®, a global leader in color management solutions, today announced the availability of the Datacolor 45IR, a portable spectrophotometer uniquely designed to meet the distinct quality control... View More
June 20 2014
In its 2014 “Magic Quadrant for E-Discovery Software” report released yesterday, leading IT research firm Gartner, Inc., positions Catalyst Repository Systems as a "visionary" among providers... View More
throw-paper_small
June 10 2014
“Not disposing of your documents is very risky! Keeping all documents all the time is even worse!!” How many times have we heard some variation on the theme that not destroying documents according... View More
Joe_500x333_web
April 22 2014
Other than not really understanding what information management is, the single biggest obstacle to information management at most organizations is the lack of a viable business case: If you can’t... View More
Phones
April 7 2014
The rapid and voracious adoption of smartphones and tablets has universally changed employee expectations and has driven the \"bring your own device\" (BYOD) workplace phenomena. As Forrester Research... View More
Email_frustration
March 26 2014
Since the earliest articles on “moving to the cloud,” there has been a tint of color to these articles that suggest inevitablility and ease of getting there. While time will reveal the truth... View More
March 19 2014
docSTAR, an award-winning developer of web-based enterprise content management software, announced today it will be licensing the Point.io middleware platform to bring HIPAA-compliant communications and... View More
March 12 2014
Catalyst Repository Systems, Inc., the leader in secure, cloud-based software powering global discovery for corporations and law firms, today announced a strategic alliance with Park IP Translations, a... View More
Broken_bank
March 11 2014
I was reading an article titled, \"Sanction Imposed for Inadequate Implementation of Litigation Hold,\" where the discussion focuses on the defendants\' efforts to preserve information and the efforts... View More
March 6 2014
In response to the growing need to conceal personal information in documents, Crawford Technologies is proud to announce today the launch of its newest solutions: Redaction Express and the Riptide Redaction... View More
school
Feb. 19 2014
President Obama\'s joint memorandum, which I wrote about in my last column, clearly demonstrates a need for governance and accountability. Given this, information governance becomes the focus and, as a... View More
Feb. 18 2014
ARMA International today announced the official launch of the Information Governance Assessment, a software platform organizations can use to identify information-related compliance risks across the enterprise,... View More
ITcolumn
Feb. 14 2014
The shifting boundaries between work and home life mean staff at many small businesses are unwittingly putting their employers at risk of cyber-attack. 82% of small business employees use work time for... View More
Marilyn_web_500x333
Dec. 13 2013
Records management programs are often neglected when internal auditors conduct their annual risk assessments. Consequently, many organizations are left more vulnerable to regulatory penalties, steep legal... View More
Dec. 2 2013
On August 24, 2012, President Obama issued a memorandum regarding the management of government records, citing the need for reformation of the policies, practices and framework that would bring about a... View More
Aug. 26 2013
News Facts Lexmark’s Perceptive Software announces the availability of Perceptive Intelligent Capture for Transcripts powered by Brainware, extending Perceptive Software’s comprehensive content... View More
Aug. 22 2013
DocuWare’s information security management system meets all the requirements laid out by international standard ISO/IEC-27001. This was recently confirmed when DocuWare, a global document management... View More
MarilynSummer2013_500x333
Aug. 15 2013
By now, many are aware of the staggering increases in electronically stored information (ESI). Pundits and consultants often use colorful analogies to emphasize these remarkable numbers. Obscure terms... View More
Aug. 6 2013
To quantify the cost benefits of predictive coding and technology-assisted review, Catalyst Repository Systems, Inc., the leader in secure, cloud-based e-­discovery software that simplifies e-discovery... View More
July 9 2013
The Snowden brouhaha about the National Security Agency’s (NSA) PRISM project brought me back to 1991, when faxes, because they could not be directly understood by humans, were the primary mode of... View More
 
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue