Datacap, the leading provider of flexible document capture and forms processing software solutions, announced FastDoc Capture, a new, document capture software product that combines indexing automation... View More
Xerox today announced it’s expanding what multifunction printers (MFPs) can do in the workplace through advancements to its ConnectKey technology. The 14 Xerox ConnectKey-enabled i-Series MFPs are... View More
Document capture has been around for decades, but recent advances have breathed new life into this market. The ability to liberate documents from their physical form and move them into the digital rea
Interest in Advanced Document Recognition technology including OCR[1] has grown considerably as companies seek to automate key business workflows such as forms and claims management, invoice processing,... View More
CVISION Technologies, a leading provider of software to optimize the accessibility and processes associated with document capture, announced the release of Maestro Recognition Server 5.0. Maestro Recognition... View More
In response to the growing needs of large and small office environments requiring compact, highly capable and easy-to-use monochrome document imaging systems, Canon U.S.A., Inc., a leader in advanced digital... View More
Xerox Corporation (NYSE: XRX) is pumping up productivity for small and mid-sized businesses (SMBs) with a new black-and-white multifunction printer (MFP), loaded with high-end features not commonly found... View More
A2iA (@A2iA), an award-winning developer of software for the worldwide data capture, document processing, and payment systems markets, announced it has signed five new A2iA Mobility integration and reseller... View More
RP Solutions, Inc., an inspired remittance processing and electronic payments solutions provider, has introduced a new feature that electronically separates a business check from its attached check skirt.... View More
A2iA (@A2iA), the worldwide leading developer for cursive handwriting and machine-printed text recognition, and intelligent document classification software, announced that A2iA DocumentReader has been... View More
Underscoring its commitment to the environment and helping organizations reduce their overall carbon footprint, Canon U.S.A., Inc., a leader in digital imaging and advanced office solutions, announced... View More
Panini introduces their newest check scanning platform to the global payments community. The Panini I:Deal incorporates the industry-leading reliability, quality and performance customers expect from Panini,... View More
I recently returned from a visit to Call Center World in Europe, one of the largest trade shows covering customer relationship management (CRM), which is transitioning to customer engagement management... View More
In a recent AIIM Industry Watch report titled “Improving Business Operations in 2017: Capturing Vital Content,” we took a look at how and where businesses are focusing their efforts to improve... View More
Digital transformation was one of the hottest buzzwords of 2016, whether it manifested itself through process automation or the proliferation of the Internet of things (IoT) in the workplace. As more enterprises... View More
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills.
Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
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