ABBYY, a global provider of intelligent capture solutions to improve business outcomes, announced the appointment of Anthony Macciola as Chief Innovation Officer. In this newly-created role, Macciola will... View More
As the demands for document processing become increasingly sophisticated and new automation technologies are made available, industry leaders are faced with a startling array of management challenges.... View More
Kodak Alaris’ Information Management division (IM) has revamped its channel partner program, introducing a number of new sales tools, incentives and technical resources designed to support its partners... View More
A2iA, an award-winning developer of artificial intelligence and machine-learning based software for the worldwide data capture, document processing, and payment systems markets, announced a partnership... View More
Leveraging its unique combination of physical and digital records management expertise, GRM has introduced a Patient Chart Management Platform designed to provide healthcare organizations with a means... View More
Nuance Communications, Inc. (NASDAQ: NUAN) today announced a new strategic partnership for Lexmark, a global imaging solutions leader, to provide Nuance document imaging solutions worldwide. Specifically,... View More
Thoma Bravo, a leading private equity firm, announced it has entered into a definitive agreement with Lexmark International Inc., a global imaging leader, to acquire Lexmark’s Enterprise Software... View More
Kofax, a leading provider of software to simplify and transform the First Mile of business, today announced the addition of ID verification and facial recognition capabilities to Kofax Mobile ID framework.... View More
Parascript, the pioneer in data extraction powered by machine learning, today announced a new partnership with IMDS, which offers highly innovative software and hardware solutions for data capture. IMDS... View More
PSIGEN Software, Inc., the leader in advanced document capture and scanning solutions, today announced that it has acquired Cabinet Document Management Solutions, an Alabama-based provider of content management,... View More
Digital transformation was one of the hottest buzzwords of 2016, whether it manifested itself through process automation or the proliferation of the Internet of things (IoT) in the workplace. As more enterprises... View More
Importing a hard copy scan of purchase orders, invoices and receipts into applications like QuickBooks or Microsoft Office 365 can take multiple steps, several programs and a lot of time. This is especially... View More
There is a lot of ongoing talk about artificial intelligence and machine learning and how it can provide superior results for document processing automation. Terms like “learning” and “training”... View More
OPEX Corporation announced the release of FalconV, the latest mixed document capture workstation in the Falcon series of scanners. FalconV combines the performance of a high-capacity production scanner... View More
Dynamsoft has made available a software development kit (SDK) for Apple iOS developers to easily integrate barcode scanning into their apps to turn iPhones into enterprise-grade barcode scanning tools.... View More
Leading developer of award-winning Business Process Management solutions, Square 9 Softworks today announced the Summer Release of SmartSearch 4.4 with the spotlight on their new Enterprise Capture Automation... View More
Y Soft, a leading enterprise office solutions provider, today announced the general availability of the YSoft SafeQ workflow solutions platform and YSoft... View More
Panasonic System Communications Company of North America, an industry-leading producer of best-in-class document management and imaging solutions, today announced receipt of the coveted 2016 Buyer's Lab... View More
BerkOne Inc., a leading provider of business process automation, IT and security solutions, completed the acquisition of Amtek Data Corp on July 1, 2016. “The fit between BerkOne and Amtek is incredible.... View More
Organizations receive thousands of inbound communications via mail and email every day—many of which are business documents, such as enrollment forms, applications, claim forms, and other correspondence,... View More
Despite their pivotal role in customer journeys, forms are still viewed by many organizations as operational overhead. In a digital-first era, that outdated view is a hidden drain on revenue and a gro
2026 isn’t a year of incremental improvements in customer communications. It’s the year AI stops assisting and starts acting, and for CCM practitioners
The current state of AI document processing follows a recognizable pattern. An organization crafts a prompt — often quite sophisticated with detailed instructions and examples — passes it to a lar
Here are the top 7 ways a dynamic, custom welcome kit can help you maintain and grow your membership rates, improve engagement and keep your members satisfied
IDP, an AI-powered technology that reads documents and extracts meaning, has quickly become the advanced successor to traditional document extraction tools such as OCR