Greg Council

Greg Council is Vice President of Marketing and Product Management at Parascript, responsible for market vision and product strategy. He oversees all aspects of Parascript Artificial Intelligence software life cycles, leading the successful development and introduction of advanced machine learning technology to the marketplace. Formerly, he led product management at Evolving Systems and Captaris, now OpenText.
Cognitive RPA
October 2018
What Is Cognitive RPA, and Is It the Future of Document Automation?
BY Greg Council
Oct. 9 2018
Robotic process automation (RPA) is the latest solution category promising an easier path to digital transformation. In the simplest of terms, if you have a process that is well-defined, RPA can automate...
Automated doc processing
August 2017
Automated Document Capture: Managing 4 Levels of Process Complexity
BY Greg Council
Aug. 15 2017
As the demands for document processing become increasingly sophisticated and new automation technologies are made available, industry leaders are faced with a startling array of management challenges....
machinelearning
October 2016
Machine Learning vs. Traditional Automation in Document Processing
BY Greg Council
Oct. 11 2016
There is a lot of ongoing talk about artificial intelligence and machine learning and how it can provide superior results for document processing automation. Terms like “learning” and “training”...
  • health cx
    Navigating Uncertainty
    By John Zimmerer
    Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
  • Getting Billing ‘Just Right’
    By Mitch Anderson
    How much do I owe?  How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills. 
  • marquee
    From a Tick Box to Competitive Advantage
    By Liz Stephen and Mia Papanicolaou
    If there’s one thing we’ve learned after decades in customer communications, it’s this: notifications are never “just notifications.”
  • touchpoint
    Why Every Document Is Now a Touchpoint
    By Gary Gregg
    When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
  • resistance
    Turning Resistance into Resilience
    By Angele Taylor
    Resistance to change is a familiar challenge in any transformation initiative, but it becomes especially entrenched in document-heavy environments. These are the systems and workflows that have been b