Greg Council

Greg Council is Vice President of Marketing and Product Management at Parascript, responsible for market vision and product strategy. He oversees all aspects of Parascript Artificial Intelligence software life cycles, leading the successful development and introduction of advanced machine learning technology to the marketplace. Formerly, he led product management at Evolving Systems and Captaris, now OpenText.

October 2018

What Is Cognitive RPA, and Is It the Future of Document Automation?

BY Greg Council

Oct. 9 2018

Robotic process automation (RPA) is the latest solution category promising an easier path to digital transformation. In the simplest of terms, if you have a process that is well-defined, RPA can automate...

August 2017

Automated Document Capture: Managing 4 Levels of Process Complexity

BY Greg Council

Aug. 15 2017

As the demands for document processing become increasingly sophisticated and new automation technologies are made available, industry leaders are faced with a startling array of management challenges....

October 2016

Machine Learning vs. Traditional Automation in Document Processing

BY Greg Council

Oct. 11 2016

There is a lot of ongoing talk about artificial intelligence and machine learning and how it can provide superior results for document processing automation. Terms like “learning” and “training”...

Transforming Forms and Documents for the Modern Era

By Angele Taylor

Artificial intelligence (AI) is such a fast-moving piece of technology that it is hard to keep up with everything that it can do. The features that are front end center are the multimedia production c
Central Control of Customer Communications Drives Consistent Experiences Across Channels

Trust is the foundation of every strong customer relationship, but it’s fragile. It can take years of consistent positive interactions to build, and only one or two poor experiences to undo. The mos
How Are CCM Leaders Managing True Section 508 Compliance?

By Ernie Crawford

Federal agencies, state and local governments and public colleges and universities are legally required to ensure their digital content, including digital documents and communications, are accessible
The Future of Insurance Communications

By Jason Pothen

As competition increases in the insurance industry, the market is experiencing saturation with products, options and competitive alternatives
8 Information Management Best Practices

By Joy Anderson

Information management is an essential element of every organization. It involves the application of technology and procedures to make sure that information is accessible and useful

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