Elangovan Ekambaram

Elangovan is a lead technology strategist at Paragon Solutions, responsible for architecting, designing, building, and delivering enterprise solutions within the insurance, reinsurance, healthcare and financial services space. He is a team and thought leader, with a history of successfully driving the alignment of enterprise technology capabilities with critical business drivers and guiding enterprises to sustainable roadmaps and plans. Prior to joining Paragon, he worked at HCL and Infosys where he was involved in the ECM product development. Elangovan holds a master’s degree in computer applications from Bharathidasan University, India and a bachelor’s degree in electronic science.
multidesign
August 2016
Automating Document Design for Multiple Channels
BY Elangovan Ekambaram
Aug. 1 2016
Organizations of all sizes face tremendous challenges and pressures in providing seamless customer experiences through every channel of the customer’s preference. While engaging customers with relevant...
automatedcapture
July 2016
The Age of Automated Document Capture
BY Elangovan Ekambaram
July 7 2016
Organizations receive thousands of inbound communications via mail and email every day—many of which are business documents, such as enrollment forms, applications, claim forms, and other correspondence,...
  • health cx
    Navigating Uncertainty
    By John Zimmerer
    Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
  • Getting Billing ‘Just Right’
    By Mitch Anderson
    How much do I owe?  How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills. 
  • marquee
    From a Tick Box to Competitive Advantage
    By Liz Stephen and Mia Papanicolaou
    If there’s one thing we’ve learned after decades in customer communications, it’s this: notifications are never “just notifications.”
  • touchpoint
    Why Every Document Is Now a Touchpoint
    By Gary Gregg
    When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
  • resistance
    Turning Resistance into Resilience
    By Angele Taylor
    Resistance to change is a familiar challenge in any transformation initiative, but it becomes especially entrenched in document-heavy environments. These are the systems and workflows that have been b