Elangovan Ekambaram

Elangovan is a lead technology strategist at Paragon Solutions, responsible for architecting, designing, building, and delivering enterprise solutions within the insurance, reinsurance, healthcare and financial services space. He is a team and thought leader, with a history of successfully driving the alignment of enterprise technology capabilities with critical business drivers and guiding enterprises to sustainable roadmaps and plans. Prior to joining Paragon, he worked at HCL and Infosys where he was involved in the ECM product development. Elangovan holds a master’s degree in computer applications from Bharathidasan University, India and a bachelor’s degree in electronic science.
multidesign
August 2016
Automating Document Design for Multiple Channels
BY Elangovan Ekambaram
Aug. 1 2016
Organizations of all sizes face tremendous challenges and pressures in providing seamless customer experiences through every channel of the customer’s preference. While engaging customers with relevant...
automatedcapture
July 2016
The Age of Automated Document Capture
BY Elangovan Ekambaram
July 7 2016
Organizations receive thousands of inbound communications via mail and email every day—many of which are business documents, such as enrollment forms, applications, claim forms, and other correspondence,...
    CCM: In-House or Outsource?
    By Bryan Matlock
    In today’s complex and highly regulated customer communications management (CCM) landscape, organizations face a critical decision
  • quad
    Are Your CCM Systems Costing You More Than You Know?
    By Avi Greenfield
    In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience
  • data
    Data Privacy & Sovereignty
    By Eric Riz
    The rapid expansion of artificial intelligence (AI) has ushered in an era of unprecedented data collection, processing and utilization. While this has propelled innovation, efficiency and convenience
  • AI
    AI Is Shaping the Future of Translation in Communications
    By Patrick Kehoe
    Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States, for example, the number of non-English speakers has tripled over the las
  • balance
    Striking a Balance
    By Liz Stephen and Mia Papanicolaou
    A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth