Information is the lifeblood of any organization, which is why so many businesses invest significant time, money and resources around content management systems. Understanding how information moves throughout... View More
Providing more features and faster output speeds than its predecessors, the new LASER CLASS 650i fax-centric multifunction device from Canon U.S.A., Inc., a leader in digital imaging solutions, offers... View More
CVISION Technologies Inc., a leading provider of advanced document capture software, announced that it will provide one of the nation's leading loan sellers with a software solution to optimize their document... View More
Open Text Corporation (NASDAQ: OTEX, TSX: OTC), a global leader in enterprise content management (ECM), announced the release of Open Text Capture Center version 4.0, featuring next-generation document... View More
Back in October of 2011, I penned a musing for DOCUMENT about how the QR code was positioned to become a major alternative marketing channel. In 2011, smartphones made up about 40% of the cellular phone... View More
A2iA, an award-winning developer of artificial intelligence and machine-learning based software for the worldwide data capture, document processing, and payment systems markets, announced a partnership... View More
Organizations receive thousands of inbound communications via mail and email every day—many of which are business documents, such as enrollment forms, applications, claim forms, and other correspondence,... View More
A2iA, the worldwide leading developer of cursive handwriting and machine-printed text recognition, and intelligent document classification technology, has released new versions to its software to address... View More
KODAK Capture Pro Software will serve as the exclusive front end to an open source, advanced capture solution from Ephesoft, a member of Kodak's Independent Software Vendor (ISV) program. The new software... View More
There's a lot of talk these days about the move from centralized to distributed scanning. The idea is to capture documents at the earliest point where they enter an organization, streamlining document... View More
Canon U.S.A., Inc., a leader in digital imaging solutions and a supplier of check capture devices, today announced the availability of the imageFORMULA CR-180II Check Transport device. The successor to... View More
Mi-Corporation, the Mobile Information Corporation, today announced significant growth in its life sciences customer base with new customers, and existing customers expanding their use of Mi-Forms mobile... View More
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces the immediate availability of the bizhub Connector for Google app to the Konica Minolta bizhub MarketPlace, a user-friendly... View More
Showing the gaining traction of hybrid cloud infrastructures, open source document capture provider Ephesoft launched its new hybrid capture microservice, Cloud HyperExtender. As a plugin for their document... View More
Canon U.S.A., Inc., a leader in digital imaging solutions, today announced the establishment of Canon BioMedical, Inc., a new wholly owned subsidiary that will serve as a worldwide headquarters for its... View More
CVISION Technologies Inc., a leading provider of advanced document capture software, announced that it will provide a Fortune 1000 company with an automated invoice processing solution. The company purchased... View More
In a strategic move to strengthen reach in the Asian market, Adeptol, a leader in viewing technology announced that it has signed a partnership agreement with VersaPAC, a leading solution provider of information... View More
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills.
Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
