customerbill_small
July 31 2014
As the pendulum continues to swing away from paper to eBilling, it is important to know the total value of eDelivery vs. paper. Clearly, there is a cost savings, turning a 50-plus cent bill into a fraction... View More
July 29 2014
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces a new automated workflow solution to help financial providers securely capture, process, and distribute financial documents... View More
digital_small
July 29 2014
Despite advancements in mobile technology and an ongoing transition to digital technologies, many businesses today continue to work in traditional paper-based workflows that are extremely inefficient and... View More
July 28 2014
July 22 2014
Kofax® Limited (NASDAQ: KFX) (LSE: KFX), a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today introduced Kofax Mortgage Agility™,... View More
process_small
July 21 2014
Businesses continue to explore opportunities to increase revenues, improve business operations and/or reduce cost to improve the bottom line. At the same time, businesses are modifying office environments... View More
audit_607
July 14 2014
In a recent issue of The Bulletin, we discuss Protiviti’s future auditor vision. This is something about which I am particularly passionate, as I think it speaks on many levels to how internal audit... View More
choose_new
July 10 2014
When selecting a signature option that your organization will use, several major issues will need to be considered. We generally consider this decision to be a part of the overall forms management strategy... View More
July 7 2014
Mi-Corporation, the Mobile Information Corporation, today announced significant growth in its life sciences customer base with new customers, and existing customers expanding their use of Mi-Forms mobile... View More
team_new
June 26 2014
Building and protecting the company’s reputation is a growing concern for CEOs and board of directors. More and more, stakeholders influence your business success, and with social media, it has become... View More
qualitycheck_new
June 24 2014
In the last few posts, I discussed a process to move forward in the changing world of print to mail. First, evaluate your commitment to the operation or business model. Next, if you are staying in the... View More
June 18 2014
BancTec, a leading global provider of document, content and payment processing solutions and outsourcing services, has announced the release of CaseVision, a powerful workflow and case management platform... View More
shareidea_small
June 18 2014
I recently returned from a visit to Call Center World in Europe, one of the largest trade shows covering customer relationship management (CRM), which is transitioning to customer engagement management... View More
June 12 2014
Cabinet Document Management Solutions (Cabinet), a leading provider of electronic document management software and workflow software for small and medium-sized businesses, is excited to announce it will... View More
security_small
June 11 2014
Once the need for a signature has been established, there are several methods that can be employed for signing electronic forms. The validity of the signature is all about the process used to collect... View More
June 2 2014
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces major updates to the Dispatcher Phoenix family of workflow automation product offerings, which include industry-specific... View More
automate_small
May 29 2014
In the last post, I discussed evaluating the commitment to your print to mail operation. Albert Einstein said the definition of insanity is “doing the same thing over and over again and expecting... View More
outsource
May 27 2014
Have you implemented an effective set of metrics and measures within your customer communications management program (CCM)? For some of our clients, these metrics and measures are sketchy at best, or have... View More
mobile_people_small
May 22 2014
So much attention is paid to the bring your own device (BYOD) phenomenon and trends around mobile device deployment and adoption in the workplace. Mobile devices are already changing the way we work—and... View More
May 20 2014
Upland Software, Inc., announced today the latest version of the FileBound product, a leading application of cloud-native document and workflow automation software and part of the Upland Software family... View More